ED Registrar II - AS PAS Walnut Creek - Per Diem - 8 Hour - Variable Shift

John Muir Health; Walnut Creek (CA); On-site; USD 47,000 - 62,000; Full time

Job summary

John Muir Health is seeking an ED Registrar II to coordinate patient registration, authorization and information processing for Emergency Department services. You will collect demographic, clinical and financial data with care and accuracy, under supervision of the department manager.

Able to excel in a dynamic environment with strong communication and teamwork skills; experience with EPIC EMR is preferred and attention to detail is essential.

Qualifications

• High school diploma or equivalent preferred.
• 2 years in Insurance Plan Payment Practices and Billing Requirements.
• 2 years in Information Technology - Electronic Health Record (EPIC preferred).
• 2 years in Medical Office environments.
• Strong written and verbal communication; attention to detail and accuracy.

Responsibilities

• Coordinate registration, authorization and information processing for Emergency Department services.
• Gather demographic, clinical and financial information in a timely, accurate manner.
• Interact with John Muir Health services under supervisor guidance.

Skills

Spelling & grammar

Touch typing

Written and verbal communication

Interpersonal skills

Organizational skills

Customer service

Attention to detail

Software adaptability

Excel

Word

Education

High School Graduate or Equivalent - Preferred

Tools

EPIC EMR

Job description

Job Description: The Patient Access Services (PAS) ED Registrar II is responsible for the coordination of registration, authorization, and information processing requirements associated with Emergency Department services. The ED Registrar II gathers appropriate demographic, clinical and financial information in a timely and accurate manner to ensure the patient’s smooth interaction with John Muir's various healthcare services. The person in this role works under the direct supervision of the department manager.

Education

• High School Graduate or Equivalent - Preferred

Experience

• 2 years - Insurance Plan Payment Practices and Billing Requirements
• 2 years - Information Technology - Electronic Health Record
• 2 years - Medical Office

Skills: Good spelling and grammar skills. Keyboard by touch. Must have excellent written and verbal communication skills as well as excellent interpersonal and organizational skills. Must have excellent communication and customer skills and be able to respond to a variety of circumstances with compassion, patience and flexibility, sometimes under difficult circumstances. Able to work in as established time frame with attention to detail and accuracy. Demonstrates willingness and ability to gain experience in new software programs as needed. Microsoft Excel/Word skills. Possess the ability to work independently as well as part of a team. Electronic Medical Record (EPIC) preferred.

Work shift: variable

Days worked per week: variable

Hours worked per day: 8

Work Shift: 08.0 Per Diem No Waive (United States of America)

Pay Range: $33.99 - $44.97 Hourly Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it. Scheduled Weekly Hours: 0

John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians and 6,300 employees, The health system’s facilities include John Muir Health, Walnut Creek Medical Center (554-bed acute care facility), which serves as Contra Costa County's only designated trauma center, and John Muir Health, Concord Medical Center (247-bed acute care facility). Together, they are recognized as top centers for neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatric, and high-risk obstetrics care. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. In February 2024, John Muir Health opened the Behring Pavilion, which is home to the UCSF-John Muir Health Jean and Ken Hofmann Cancer Center in Walnut Creek. This state-of-the-art facility brings cancer prevention, diagnosis, treatment, and care coordination into one location. Patients benefit from the expertise of top cancer specialists from John Muir Health and UCSF Health and have access to the latest treatment advances close to home.

John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our 73-bed fully accredited psychiatric hospital and outpatient center located in Concord. In addition, John Muir Health provides a number of primary care and outpatient services at 89 practice sites throughout the community and urgent care centers in Berkeley, Brentwood, Concord, San Ramon and Walnut Creek.

John Muir Health offers a collaborative, patient-centered health care environment with an emphasis on listening, explaining, and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee of the Month, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day.

Competitive salary and benefit package available. At John Muir Health, we strive to be a leading health system through the cultivation of a culture of belonging where every patient, employee, provider, and community member feels safe and valued for embracing all aspects of their differences.

As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. For more information, please visit the EEO website here. All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.