ED Provider Operations Specialist

Charleston Area Medical Center; Charleston (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Charleston Area Medical Center is seeking an experienced administrative professional to support the Emergency Medicine physicians, APPs, and leadership. You will manage calendars, credentialing, onboarding, and routine department communications, ensuring compliance with institutional requirements and timely processing of documents.

Responsibilities include handling phone, email, scheduling, meeting logistics, and payroll-related tasks such as PTO approvals, while maintaining accurate files and

Qualifications

• Display impeccable office etiquette and professionalism in all correspondence.
• Proven time management and ability to multitask under pressure.
• Exceptional organizational skills for electronic files, paperwork and correspondence.
• Proficiency with MS Office (Word, Outlook, Excel, PowerPoint, Teams).

Responsibilities

• Serve as first contact point for the department's administrative office (phone, fax, email).
• Schedule meetings as requested by Dept Chair and Directors.
• Arrange staff candidate interviews and department meetings monthly.
• Document attendance and file meeting minutes timely.
• Update and maintain schedule systems (Genda) for changes.
• Coordinate onboarding and credentialing to ensure regulatory timeframes.
• Maintain comprehensive provider files including licensure and certifications.
• Monitor expiration dates and renewals of licenses and certifications.
• Assist with scheduling wellbeing activities and travel reimbursement tasks.
• Attend division meetings as requested by the Providers Director.

Skills

Office etiquette

Time management

Multitasking

Organizational skills

MS Office

Tools

MS Office Suite

Job description

Charleston Area Medical Center is seeking an experienced administrative professional to support the Emergency Medicine physicians, APPs, and leadership. You will manage calendars, credentialing, onboarding, and routine department communications, ensuring compliance with institutional requirements and timely processing of documents.

Responsibilities include handling phone, email, scheduling, meeting logistics, and payroll-related tasks such as PTO approvals, while maintaining accurate files and