ED Patient Experience Advocate

Tanner-Health-1; Wedowee (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Tanner-Health-1 in Wedowee, Alabama is seeking an Emergency Department Technician to serve as a liaison advocate for patients, families, visitors and staff. The role focuses on enhancing the personal service experience and helping the ED team concentrate on direct patient care.

You will identify patient and family needs, support clear communication, and work to improve satisfaction through compassionate, responsive service in a fast-paced ED setting.

Qualifications

• Education: High School Diploma or GED
• Experience: Six months of related experience
• Qualifications as designated in Nursing Clinical Ladder Policy.
• Must obtain CPR within 30 days from hire.

Responsibilities

• Serve as liaison advocate for patients, families, visitors, and staff.
• Identify needs of patients and families and work to improve satisfaction.
• Enable ED staff to concentrate on direct patient care.

Skills

Effective communication

Documentation

Patient interactions

Education

High School Diploma or GED

Job description

Tanner-Health-1 in Wedowee, Alabama is seeking an Emergency Department Technician to serve as a liaison advocate for patients, families, visitors and staff. The role focuses on enhancing the personal service experience and helping the ED team concentrate on direct patient care.

You will identify patient and family needs, support clear communication, and work to improve satisfaction through compassionate, responsive service in a fast-paced ED setting.