ED Patient Access Lead

Freeman Health System; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

PTO and flexible time off

Learning Center for Freeman Family

Job summary

Freeman Health System in Springdale, AR seeks a friendly patient registration specialist. You will interview patients, collect required information, verify insurance, and initiate financial counseling at the point of service. You will represent the hospital in initial communications and help collect payments as needed.

The role requires at least 6 months of customer service, basic computer skills, and a high school diploma or GED. Scheduling is full-time with benefits offered.

Qualifications

• Minimum 6 months customer service experience.
• Typing speed of 35 words per minute required.
• Proficiency with computers and standard office equipment.

Responsibilities

• Register patients for all services accurately and completely.
• Engage with ED, Outpatient, Surgery, and Financial Counseling teams.
• Assist supervisor with daily production reports and trend analysis.

Skills

Customer service

Typing 35 wpm

Communication

Education

High School Diploma or GED

Two years college (preferred)

Tools

Computer systems

Billing software

Email

Job description

Freeman Health System in Springdale, AR seeks a friendly patient registration specialist. You will interview patients, collect required information, verify insurance, and initiate financial counseling at the point of service. You will represent the hospital in initial communications and help collect payments as needed.

The role requires at least 6 months of customer service, basic computer skills, and a high school diploma or GED. Scheduling is full-time with benefits offered.