ED Coordinator

UW Health SwedishAmerican

Rockford (IL)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

PTO (Paid Time Off)
Medical insurance
Dental insurance
Vision insurance
Retirement plan
Short/Long-term disability
Paternity leave
Tuition assistance
Annual wellness reimbursement
On-site day care: UW Health Kids

Job summary

UW Health SwedishAmerican Hospital in Rockford, IL, is seeking a patient-facing team member for a full-time 90% FTE schedule with night shifts and rotating weekends/holidays. The role offers a comprehensive benefits package and opportunities for career development.

The ideal candidate has at least one year of customer service experience, CPR certification, and prefers healthcare exposure in ER/ICU settings.

Qualifications

  • One year of experience in a customer service-related field.
  • Six months of experience in an emergency room or critical care environment preferred (as listed).
  • Basic Life Support/CPR Certification required; EMT preferred.

Skills

Customer service
ER/ICU exposure

Education

High School Diploma or equivalent
Associate's degree in Healthcare-Related Field

Job description

Work Schedule

90% FTE, full-time. Night shift, 3-12 hour shifts, every other weekend and rotating holiday schedule. You will at UW Health SwedishAmerican Hospital.

Job Description

Additional components of compensation may include:

  • Evening, night, and weekend shift differential
  • Overtime
  • On-call pay

At UW Health in northern Illinois, you will have:

  • Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement--ask about our fully funded programs!
  • Abundant career growth opportunities to nurture professional development
  • Strong shared governance structure
  • Commitment to employee voice
Qualifications
  • No minimum education required.
  • High School Diploma or equivalent. Preferred
  • Associate's degree in Healthcare related field. Preferred
Work Experience
  • One (1) year of experience in a customer service related field. Required
  • 6 months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service. Preferred
Licenses & Certifications
  • Basic Life Support/CPR Certification. Required
  • Emergency Medical Technician. Preferred
Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description UW Northern Illinois benefits

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