ED Access Coordinator, Care Management, Part Time, Variable

PIH Health; Los Angeles (CA); In loco; USD 33.000 - 56.000; Tempo pieno

Descrizione del lavoro

PIH Health in Los Angeles is seeking an Access Coordinator – a patient-facing role that supports safe, timely transitions across the continuum of care. You will work with case managers, social workers, physicians, nurses, and the care team to facilitate throughput, discharge planning, transfers, and repatriation to home facilities.

The role emphasizes compliance with EMTALA, payer requirements, and hospital policies, while serving as a consistent point of contact for patients, families, and

Competenze

• High school graduate required.
• LA City Fire Card within six months of employment.
• Experience in patient transfer coordination or care coordination preferred.
• Ability to communicate effectively and multi-task in a fast-paced hospital setting.

Mansioni

• Coordinate transfers and repatriation to appropriate care levels.
• Assist with discharge planning and post-discharge follow-up.
• Serve as primary contact for patients, families, and external partners.
• Ensure EMTALA and payer requirements are met.

Conoscenze

Organizational skills

Communication skills

Mindfulness

English proficiency

Team collaboration

Typing speed 40 wpm

Multi-tasking

Medical terminology

Formazione

High School diploma

LA City Fire Card within six months

Descrizione del lavoro

The Access Coordinator is a patient-facing care coordination role that supports safe, timely, and patient-centered transitions across the continuum of care. Working in close partnership with case managers, social workers, physicians, nurses, and the inpatient care team, the Access Coordinator engages directly with patients and families to facilitate patient throughput, discharge planning, transfers to higher or lower levels of care, and repatriation to home facilities. Ensure compliance with EMTALA, payer requirements, and hospital policies related to transfers, repatriation, and discharge planning.

The Access Coordinator serves as a consistent point of contact for patients, families, and external partners throughout the transfer, repatriation, and discharge process. This role serves as a guide and advocate for patients and families during complex transitions, including repatriation of capitated members, coordination of post-discharge transportation, and securing timely follow-up care. The Access Coordinator ensures continuity of care by coordinating information exchange, follow-up appointments, and bedside support such as delivery of durable medical equipment, while maintaining strong relationships with external agencies, payers, and community providers.

Preferred:

Required Skills

• Strong organizational and prioritization skills
• Excellent communication skills
• Demonstrates mindfulness.
• Proficient English reading and comprehension
• Ability to work collaboratively within a team environment while completing individual assignments.
• Basic technical and computer skills, minimum of 40 wpm
• Ability to multi-task and take direction from staff members belonging to different disciplines.
• Medical Terminlogy knowledge or willinness to learn

Required Experience

• High School graduate
• LA City fire Card within six months of employment.

• Prior team-related experience

Address
1225 Wilshire Boulevard

Salary
23.70-40.48

Shift
Days

Zip Code
90017