ED Care Coordinator - FT Nights (11pm-7:30am)

Mlk-Community-Healthcare-1; California; On-site; USD 60,000 - 78,000; Full time

Job summary

MLK Community Healthcare seeks an ED Care Coordinator for full-time night shifts (11pm-7:30am) in Los Angeles, CA. The role coordinates patient transitions of care, partnering with care managers, physicians, and families to ensure timely discharge planning.

You will advocate for patients, arrange post-acute referrals, schedule follow-ups, and monitor care barriers. Strong communication and organizational skills are essential; bilingual Spanish helpful but not required.

Qualifications

• High School Diploma or GED required.
• College degree or vocational training in healthcare preferred.

Responsibilities

• Assists patients through the healthcare system as advocate and navigator.
• Coordinates continuity of patient care with external healthcare organizations and facilities.
• Makes outpatient follow up appointments as requested.
• Coordinates referrals to post-acute facilities (home care, DME, SNF, LTACH, rehabilitation).
• Coordinates post-discharge calls to follow up on labs, instructions, and resources.
• Reports care barriers to care manager and follows transition plans.
• Ensures medications and prescriptions are available prior to discharge.
• Supports data collection, health outcomes reporting and clinical audits.

Skills

Communication skills

Organization

Problem solving

Written communication

Spanish (basic)

Education

High School Diploma / GED

College degree or vocational training in healthcare

Tools

Microsoft Word

Microsoft Excel

Job description

ED Care Coordinator - FT Nights (11pm-7:30am)

The Care Coordinator functions as a liaison between patients, providers, and the healthcare system. Under the direction of the Care Manager and/or MSW, the care coordinator ensures that patients’ transition of care needs are effectively organized and completed prior to their discharge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Care Coordination

• Assists patients through the healthcare system by operating as a patient advocate and health systems navigator.
• Coordinates continuity of patient care with external healthcare organizations and facilities.
  • Makes outpatient follow up appointments as requested.
  • Obtains patient choice for post-acute facilities as required by CMS Conditions of Participation.
  • Coordinates referrals to post-acute facilities, including home care, DME, SNF, LTACH, Acute Rehabilitation based on patient/family choice.
• Coordinates continuity of patient care with patients and families/caregivers following hospital admission, discharge, and Emergency Department visits.
  • Make appointments as requested (e.g. dialysis, outpatient clinics, physician followup)
  • Make post-discharge calls as directed to follow up on lab work, clarify instructions, and assure availability of required resources.
• Reports care barriers and challenges to appropriate care manager.
• Follow the continuum of patient care for admission to post-discharge.
• Communicates with patients and families with regard to transition plans, as directed by the Care Manager..
• Promotes clear communication amongst interdisciplinary care team members by ensuring awareness regarding patient care plans.
• Assures availability of medications and/or prescriptions prior to patient discharge.
• Participates as a successful team associate supporting data collection, health outcomes reporting, clinical audits, and pragmatic evaluation.
• Coordinates special needs and projects as assigned (e.g. DME closet, distribution of clothing, resource manuals)
• Performs other duties as assigned.

POSITION REQUIREMENTS

A. Education

• High School Diploma/ GED equivalent required
• College degree or vocational training in health care field preferred.

B. Qualifications/Experience

• 1-2 years healthcare facility experience and familiarity preferred.
• A team player that can follow a system and protocol to achieve a common goal
• Highly organized and well developed oral and written communication, problem-solving, and decision-making skills.

C. Special Skills/Knowledge

• Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association
• Proficient to expert computer skills utilizing Microsoft Office especially Word and Excel
• Critical thinking
• Bi-lingual Spanish helpful but not required

Equal Rights Employer

Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.

E-Verify / Right to Work

MLK Community Healthcare
1680 E 120th Street
Los Angeles, CA 90059
Tel: [phone]
Email: [e-mail]
www.mlkch.org

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