eCW Implementation Manager

Apex Systems; Eden Prairie (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Everforth Apex is seeking an experienced Project Manager to lead end-to-end eCW/EHR implementation and upgrade efforts in a healthcare delivery setting. You will own planning, build, testing, training, cutover, go-live, and post-go-live stabilization, coordinating with IT, clinical leadership, and vendor teams to ensure seamless execution.

The role emphasizes strong communication, risk management, and drive across multiple sites, with a focus on HIPAA compliance and efficient adoption of new

Qualifications

• 5+ years managing healthcare IT and/or EHR projects.
• Direct experience with eClinicalWorks (eCW) or similar platforms.
• Experience coordinating multi-site deployments and vendor stakeholders.

Responsibilities

• Lead end-to-end delivery of eCW/EHR implementation and upgrade, including planning, build, testing, training, cutover, go-live and post-go-live stabilization.
• Develop and maintain integrated project plans, milestones, and timelines; track progress and dependencies across workstreams.
• Coordinate multi-site rollouts and phased go-lives with clinical and organizational timelines.
• Manage project budget, hours, and resources; report variances against plan.

Skills

Healthcare IT

eCW/EHR

Project management

MS Project/Jira

Vendor coordination

Education

Bachelor's degree in related field

Tools

MS Project

Smartsheet

Jira

SharePoint

Job description

Job#: 3045296

Job Description

Key Responsibilities

• Lead end-to-end delivery of the eCW/EHR implementation and upgrade effort, including planning, build, testing, training, cutover, go-live, and post-go-live stabilization.
• Develop and maintain the integrated project plan, work breakdown structure, milestones, and timelines; track progress against the plan and manage dependencies across workstreams.
• Coordinate multi-site rollouts and phased go-lives, sequencing facilities to balance clinical readiness with organizational timelines.
• Manage project budget, hours, and resource allocation; track actuals versus plan and report variances proactively.
• Serve as the primary point of coordination between SCA Health IT, clinical and operational leaders, facility staff, and the eClinicalWorks vendor team.
• Facilitate discovery sessions, requirements reviews, status meetings, and steering updates; ensure clear, timely communication to all levels of the organization.
• Manage vendor deliverables, timelines, and accountability against contracted scope.

Implementation & Delivery Management

• Lead end-to-end delivery of the eCW/EHR implementation and upgrade effort, including planning, build, testing, training, cutover, go-live, and post-go-live stabilization.
• Develop and maintain the integrated project plan, work breakdown structure, milestones, and timelines; track progress against the plan and manage dependencies across workstreams.
• Coordinate multi-site rollouts and phased go-lives, sequencing facilities to balance clinical readiness with organizational timelines.
• Manage project budget, hours, and resource allocation; track actuals versus plan and report variances proactively.

Stakeholder & Vendor Coordination

• Serve as the primary point of coordination between SCA Health IT, clinical and operational leaders, facility staff, and the eClinicalWorks vendor team.
• Facilitate discovery sessions, requirements reviews, status meetings, and steering updates; ensure clear, timely communication to all levels of the organization.
• Manage vendor deliverables, timelines, and accountability against contracted scope.

Risk, Issue & Change Management

• Identify, log, and actively manage risks and issues; drive resolution and elevate appropriately with recommended options.
• Manage scope and change control, ensuring changes are documented, assessed, and approved before implementation.
• Coordinate cutover planning, go-live command center support, and rapid issue triage during and immediately after go-live.

Clinical Readiness, Training & Documentation

• Partner with clinical and operational leads to ensure workflow readiness, end-user training, and adoption are planned and delivered ahead of each go-live.
• Maintain organized project documentation, including status reports, decision logs, risk/issue registers, and go-live readiness checklists.
• Ensure all activities align with HIPAA and applicable healthcare compliance, security, and data-privacy requirements.

Required Qualifications

• 5+ years of project management experience, with a strong track record delivering healthcare IT and/or EHR implementation projects.
• Direct, hands-on experience implementing or upgrading eClinicalWorks (eCW). Experience with comparable EHR platforms (Epic, Cerner, athenahealth, NextGen) will be considered.
• Demonstrated ability to manage full project lifecycles – scope, schedule, budget, risk, and resources – across multiple concurrent workstreams or sites.
• Experience coordinating clinical, operational, technical, and third-party vendor stakeholders in a fast-paced delivery environment.
• Strong understanding of healthcare workflows, clinical operations, and the compliance environment (HIPAA).
• Excellent communication, organization, and facilitation skills, with the ability to translate technical detail into clear, business-friendly updates for executives and front‑line staff alike.
• Proficiency with project management and collaboration tools (e.g., MS Project, Smartsheet, Jira, Microsoft Teams, SharePoint, and the Microsoft 365 suite).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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4400 Cox Road Suite 200 Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.