ECSC Clinical Supervisor: Lead Team & Care Excellence

Trinity Health; Pittsburgh (Allegheny County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance + 403B

PTO

Paid Holidays

Plus more…

Job summary

Pittsburgh Mercy is seeking an ECSC Supervisor to lead the daily operations of the Enhanced Clinical Service Coordination team, delivering recovery-oriented, person-centered services for adults with serious mental illness.

The role provides clinical leadership, supervision, coaching, and performance accountability, building a culture of excellence and continuous improvement while coordinating with psychiatrists, nurses, therapists, and community partners.

Qualifications

• Master's in Human Services and 3 years relevant experience, including 1 year as supervisor.
• Active, unrestricted license in a mental health discipline (LCSW/LPC/LMFT or licensed psychologist).
• Strong clinical assessment, supervision, leadership and decision-making skills.
• Knowledge of serious mental illness and recovery-oriented services.
• Pre-Employment Drug Screen, Act 33/34 and FBI clearances, valid driver's license.

Responsibilities

• Provide direct supervision, clinical consultation, coaching, performance management, and professional development to ECSC staff.
• Lead multidisciplinary treatment team meetings and coordinate comprehensive care with psychiatrists, nurses, therapists, peers and community partners.
• Ensure adherence to Medicaid, DHS, accreditation, documentation, and organizational standards.
• Recruit, onboard, mentor, and retain high-performing team members.
• Monitor productivity, quality indicators, service outcomes, and KPIs for continuous improvement.
• Serve as a clinical resource and guidance during complex cases, crises, hospitalizations, and transitions of care.
• Foster collaborative relationships with internal and external stakeholders to improve access and outcomes.
• Participate in a weekly on-call rotation as administrative backup for on-call staff.
• Support development, training, and supervision of graduate-level interns.

Skills

Clinical supervision

Leadership

Communication

Team collaboration

Decision-making

Documentation

Technology skills

Crisis intervention

Education

Master's in Human Services

Tools

EHR systems

Job description

Pittsburgh Mercy is seeking an ECSC Supervisor to lead the daily operations of the Enhanced Clinical Service Coordination team, delivering recovery-oriented, person-centered services for adults with serious mental illness.

The role provides clinical leadership, supervision, coaching, and performance accountability, building a culture of excellence and continuous improvement while coordinating with psychiatrists, nurses, therapists, and community partners.