Economic Service Worker - HUMAN SERVICES - BFA - Region 1 - See Posting

State of West Virginia; Charleston (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

The State of West Virginia is seeking an Economic Service Worker to oversee a caseload for various economic assistance programs. This role involves processing applications, determining eligibility, and conducting interviews with clients. A Bachelor's degree is required, along with the ability to evaluate client data and provide necessary referrals. Candidates with relevant experience may substitute education requirements. A valid driver's license may also be required.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Experience in Economic Services work may substitute for training.

Responsibilities

• Process applications and determine eligibility for economic assistance programs.
• Conduct personal interviews with clients regarding financial and social information.
• Maintain an up-to-date client caseload and refer clients to supportive services.

Skills

Client Services

Interviewing

Data Evaluation

Education

Bachelor's degree

Job description

Economic Service Worker:

Berkeley Jefferson Morgan counties

Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.

Click The APPLY Link To Apply Online

Training:Bachelor's degree from a regionally accredited college or university.

Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.

OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.

OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.

OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.

Special Requirement: A valid driver's license may be required.