Case Manager/Economic Empowerment Specialist

Volunteers of America-Greater New York; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York is seeking an Economic Empowerment Specialist to support individuals with disabilities through personalized service coordination and community outreach in the Bronx, NY. The role focuses on developing tailored career access plans and connecting clients to essential resources and benefits.

You will collaborate with community partners, coordinate referrals and counseling, and document all services in line with program policies.

Qualifications

• Bachelor’s degree or 60 college credits and three+ years’ experience in workforce development or vocational rehabilitation.
• Excellent written and verbal communication skills, business writing skills, the ability to work well with others, and prioritize and take initiative.
• Intermediate knowledge of Microsoft Word and Excel required.

Responsibilities

• Develop individualized service plans with participants and provide referrals, vocational counseling, and support services to achieve goals.
• Screen for brain injury and concussion and provide psychoeducation, advocacy and support.
• Provide referrals for cognitive assessment, treatment and rehabilitation services.
• Assist participants in accessing resources including benefits and social services, focusing on SSI/SSDI and other supports.
• Provide financial counseling related to credit repair, budgeting, and money management.
• Establish and maintain relationships with community organizations, agencies, and other stakeholders to strengthen impact.
• Document all services in alignment with policies and laws.

Skills

Bachelor's degree

Workforce development

Communication skills

MS Word & Excel

Education

Bachelor's degree or 60 college credits

Tools

Microsoft Word

Excel

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Economic Empowerment Specialist (EES)

The Economic Empowerment Specialist (EES) for the Career Access Program will play a vital role in empowering individuals with disabilities by providing personalized service coordination and community outreach. This individual will be responsible for identifying eligible participants for the program, developing and implementing individualized career access plans, and connecting clients to essential resources and benefits. The EES will collaborate with a range of community organizations, agencies, and partners to ensure program participants have the tools they need to succeed in their career and training goals.

Career Access program is a community outreach initiative designed to offer vocational rehabilitation services to individuals with disabilities.

Location: Bronx, NY 10455

Minimum Qualifications

• The position requires a bachelor’s degree or 60 college credits and three+ years’ experience in workforce development or vocational rehabilitation, or satisfactory combination of education and experience.
• Must have excellent written and verbal communication skills, business writing skills, the ability to work well with others, and prioritize and take initiative.
• Intermediate knowledge of Microsoft Word and Excel required.

Economic Empowerment Specialist Principal Responsibilities

• In collaboration with participants, develop individualized service plans and provide referrals, vocational counseling, and support services to achieve goals.
• Conduct screening for brain injury and concussion and provide psychoeducation, advocacy and support related to diagnosis, symptoms and treatment of brain injury.
• Provide referrals for cognitive assessment, treatment and rehabilitation services for people with suspected or confirmed brain injury or other cognitive or neurological conditions.
• Assist participants in accessing available resources, including benefits and social services, with a focus on connecting clients to crucial services such as the SOAR application for SSI/SSDI benefits and other relevant financial supports.
• Provide financial counseling related to credit repair, money management and budgeting, etc.
• Establish and maintain relationships with community organizations, service providers, government agencies, and other stakeholders to strengthen the program’s impact and ensure clients have access to comprehensive support.
• Provide and document all services in alignment with program and agency-wide policies and procedures, and all applicable laws and regulations.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.