Ecommerce Tech Product Lead — On-site NYC

KITH; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

KITH, a New York-based lifestyle brand, seeks a Technical Product Associate onsite in Williamsburg/Brooklyn. You will design systems, manage vendor relationships, and translate business needs into technical solutions.

You’ll work with stakeholders across functions to optimize ERP and order management, document learnings, present designs, track KPIs, train teams, and ensure scalable, resilient implementations.

Qualifications

• Bachelor’s Degree required.
• 1–3 years of Product Management or Technical/Solutions Architecture experience.
• Engineering/Software Development experience.
• Previous experience or extensive knowledge of Retail or eCommerce business.

Responsibilities

• Operate complex business systems such as Order Management System, ERP System, and Custom back-office software that supports various customer facing channels.
• Collaborate with cross-functional stakeholders to understand their category of the business and opportunities for growth.
• Document learnings and present potential solutions with timelines for implementation.
• Implement approved solutions: build using pre-existing tooling, collaborate with system integrators and developers, or procure a vendor to implement.
• Present designs, mock-ups or demos to ensure alignment with stakeholder needs.
• Measure and track KPIs related to the business to ensure improvements.
• Launch, train and operate the technology to support the business through change.
• Test implemented technology and processes for accuracy, resilience and scalability.
• Create training materials for internal teams.

Skills

SQL

API design

Agile tools

Communication

Stakeholder mgmt

AI tools

Education

Bachelor's Degree

Tools

Postman

Job description

KITH, a New York-based lifestyle brand, seeks a Technical Product Associate onsite in Williamsburg/Brooklyn. You will design systems, manage vendor relationships, and translate business needs into technical solutions.

You’ll work with stakeholders across functions to optimize ERP and order management, document learnings, present designs, track KPIs, train teams, and ensure scalable, resilient implementations.