Ecommerce Specialist

Ascendo Resources; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ascendo Resources is seeking an E-commerce Specialist to manage vendor relationships, optimize product listings, and drive catalog expansion across our digital storefronts. You will coordinate with suppliers, brand partners, logistics, and marketing to maximize category profitability.

You will onboard new vendors, manage inventory feeds, negotiate placements, and ensure accurate data across platforms such as Shopify, WooCommerce, and Amazon Seller Central.

Qualifications

• 3+ years of experience in e-commerce vendor management, category management, buyer operations, or supplier relations.
• Proficiency with e-commerce platforms and vendor integration tools.
• Strong data analysis skills using Excel/Google Sheets.
• Solid foundation in vendor negotiation and SLA management.
• Bachelor's degree in a relevant field or equivalent practical experience.

Responsibilities

• Serve as the daily point of contact for vendor partners, managing catalogs, pricing updates, and stock.
• Lead vendor onboarding, integrating product data, images, specs, and inventory syncs into the e-commerce platform.
• Monitor vendor compliance and SLA performance (fulfillment times, drop-ship defects, returns, inventory accuracy).
• Coordinate co-op marketing initiatives, exclusive launches, and promotional funding with vendors.
• Manage large-scale catalog updates, pricing margins, and attribute data across vendor lines.

Skills

Vendor management

Category management

Buyer operations

Supplier relations

Data analysis

Excel/Google Sheets

Vendor negotiation

E-commerce platforms

Education

Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or equivalent

Tools

Shopify

WooCommerce

Amazon Seller/Vendor Central

EDI

PIM systems

Job description

We are seeking an E-commerce Specialist to focus on vendor management, vendor operations, and online catalog expansion. In this role, you will serve as the primary operational liaison between external suppliers, brand partners, internal logistics teams, and our digital storefronts.

You will lead the onboarding of new vendor relationships, manage drop-ship and supplier inventory feeds, optimize product listing data, and negotiate promotional placements to maximize category profitability and revenue.

Key Responsibilities

• Serve as the daily point of contact for vendor partners, managing communications regarding product catalog feeds, pricing updates, and stock availability.
• Lead vendor onboarding, ensuring seamless integration of supplier product data, images, specs, and inventory syncs into our e-commerce platform.
• Monitor vendor compliance and SLA performance (order fulfillment times, drop-ship defect rates, return ratios, and inventory accuracy).
• Partner with vendors to coordinate co-op marketing initiatives, exclusive product launches, and promotional funding.

Catalog Management & Digital Merchandising

• Manage large-scale product catalog updates, ensuring accurate categorization, pricing margins, and comprehensive product attributes across all vendor lines.
• Collaborate with suppliers to obtain high-quality digital assets, enriched product descriptions, and compliance specs.
• Optimize product margins and analyze cost changes from vendors to ensure healthy category profitability.

Supply Chain & Inventory Alignment

• Monitor inventory feeds across multi-vendor networks to mitigate stockouts, backorders, and order cancellations.
• Work closely with logistics, fulfillment, and customer service teams to resolve vendor-related fulfillment delays or customer inquiries.
• Identify drop-ship or direct-from-vendor fulfillment bottlenecks and implement operational improvements.

Qualifications & Requirements

• Experience: 3+ years of experience in e-commerce vendor management, category management, buyer operations, or supplier relations.
• Technical Proficiency: Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller/Vendor Central) and vendor integration tools (e.g., EDI, drop-ship management software, PIM systems).
• Data & Analytics: Advanced Excel/Google Sheets skills (VLOOKUPs, Pivot Tables, data manipulation for large catalog feeds).
• Vendor Negotiation: Solid foundation in vendor negotiation, margin analysis, and vendor SLA management.
• Education: Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or equivalent practical experience.

Preferred Skills

• Experience managing multi-vendor drop-ship programs or marketplace seller networks.
• Knowledge of PIM (Product Information Management) and ERP platforms.
• Understanding of e-commerce logistics, freight terms, and lead time optimization.