Ecommerce Site Merchandising Assistant - Salesforce Commerce Cloud (SFCC)

Concord; United States; Hybrid; USD 41,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

HSA contributions

FSA + $200 LSA

Disability insurance

Life & AD&D

EAP

Career growth

Team building

PTO & holidays

Job summary

Concord is seeking an Ecommerce Site Merchandising Assistant to own product setup, PDP optimization, and category execution, while supporting the Ecommerce Site Merchandiser with strategy and site performance initiatives. The role requires strong communication and cross-functional coordination to ensure timely product launches and accurate content across our ecommerce platforms.

You will collaborate with cross-functional teams and external partners, contribute to reporting and performance

Qualifications

• Bachelor’s degree in Digital Retailing, Merchandising, Marketing, or related field.
• 2 years of ecommerce or retail experience (multi-channel preferred).
• Experience with ecommerce platforms (Salesforce Commerce Cloud/Demandware).
• Strong proficiency in Microsoft Office applications.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to collaborate cross-functionally and across organizational levels.
• Analytical mindset with a desire to learn and improve key business metrics.
• Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus.

Responsibilities

• Own product setup, PDP optimization, and category execution.
• Coordinate with cross-functional teams and external partners for launches.
• Maintain product presentation and data accuracy across ecommerce sites.
• Contribute to reporting, analysis, and performance trends.
• Support merchandising strategy and site performance initiatives.

Skills

Ecommerce experience

Cross-functional collaboration

Microsoft Office

Analytical mindset

Education

Bachelor’s degree in Digital Retailing/Merchandising/Marketing

Tools

Salesforce Commerce Cloud

Demandware

Job description

Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption.

Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones.

About The Role

The Ecommerce Site Merchandising Assistant is responsible for owning product setup, PDP optimization, and areas of category execution, while supporting the Ecommerce Site Merchandiser in strategy and site performance initiatives. This position requires strong communication & relationship-building skills, as it owns and manages cross-functional coordination and vendor communication to ensure timely, accurate product launches and updates. The position partners cross-functionally to ensure accurate, optimized product presentation and deliver a high-quality online customer experience that drives conversion. The role progressively increases in ownership, analytical responsibility, and strategic contribution.

What You’ll Be Doing

• This role supports product categories in partnership with Site Merchandisers.
• Product setup, maintenance, and overall data accuracy in alignment with company standards
• Assist in maintaining product presentation and content across ecommerce sites
• Contribute to category management, organization, and overall site experience
• Coordinate with cross-functional teams and external partners to support execution of business initiatives
• Participate in communication and follow-up related to product launches, updates, and merchandising activities
• Assist in site quality assurance, including validation of product information and functionality
• Support Site Merchandisers with projects, initiatives, and ongoing business needs as required
• Contribute to reporting, analysis, and identification of performance trends and opportunities
• Perform other duties as assigned

What We’re Looking For

• Bachelor’s degree in Digital Retailing, Merchandising, Marketing, or related field
• 2 years of ecommerce or retail experience (multi-channel preferred)
• Experience with ecommerce platforms (e.g., Salesforce Commerce Cloud/Demandware preferred)
• Strong proficiency in Microsoft Office applications
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to collaborate cross-functionally and across organizational levels
• Analytical mindset with a desire to learn and improve key business metrics
• Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus

What We Offer

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
• Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
• Disability Insurance: Short- and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Access to personal and professional support resources.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
• Paid Time Off and Holidays (Only W2 Salary*): PTO policy and paid company holidays.

Additional Information

• Compensation: $30 - $40/hr W2 Hourly or $40 - $45/hr C2C.
• Location: Hybrid in Dallas, TX is preferred, but open to remote in the US.
• Employment time: temporary contract. 2-3 months.
• Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.