Ecommerce Risk Investigator – Data-Driven Associate

Amazon; Indiana (PA); On-site; USD 55,000 - 80,000; Full time

Job summary

Amazon is seeking an Investigation Associate to join the Transaction Risk Management Team in the United States. The role focuses on investigating and eliminating online ecommerce risk, with emphasis on judgment, analysis, and customer interaction.

You will work with risk analysts, risk engineers and other associates to accomplish goals, often with minimal supervision. The position requires excellent English communication, problem-solving skills, and the ability to work in a fast-paced,

Qualifications

• Excellent written and spoken English, ability to communicate complex issues clearly
• Independent decision-making with strong judgment and analytical thinking
• Attention to detail and proactive, self-disciplined work style

Responsibilities

• Investigate and assess online ecommerce risk, authenticate customers and complex transactions
• Communicate findings to management, risk analysts and external parties, via written and verbal channels
• Maintain productivity with quality assurance and meet department standards

Skills

Communication

Problem Solving

Microsoft Office

Time Management

Tools

Microsoft Excel

Job description

Amazon is seeking an Investigation Associate to join the Transaction Risk Management Team in the United States. The role focuses on investigating and eliminating online ecommerce risk, with emphasis on judgment, analysis, and customer interaction.

You will work with risk analysts, risk engineers and other associates to accomplish goals, often with minimal supervision. The position requires excellent English communication, problem-solving skills, and the ability to work in a fast-paced,