Ecommerce Program Manager - Hybrid, Unlimited Vacation

VividFront; Cleveland (OH); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited paid vacation policy

100% employer-paid health, dental, and vision insurance

Relaxed work environment

401K

Flexible work-from-home schedule

3 months fully paid birthing parent leave

Holiday office closure prior to New Year

Summer Fridays

Year-round Flex Fridays

Stackable incentive opportunities

Free downtown parking

Job summary

A dynamic marketing agency in Cleveland, Ohio is seeking a client-facing Project Manager to lead eCommerce initiatives. The ideal candidate will ensure projects meet client goals by managing timelines, budgets, and team dynamics effectively. Requirements include a Bachelor's Degree and 4+ years in a similar role, preferably within an agency, along with skills in data communication and client relationship management. Benefits include unlimited vacation, full family health coverage, and a flexible hybrid work schedule.

Qualifications

• Minimum of 4+ years of experience in a related role (marketing agency, internal marketing team, sales, etc.).
• Agency experience is preferred.
• Experience in lead generation marketing and/or eCommerce marketing.

Responsibilities

• Develop strong relationships internally and externally.
• Manage and delegate tasks effectively to ensure deadlines are met.
• Serve as the primary point of contact for clients, set and manage expectations.
• Monitor out‑of‑scope requests and manage additional estimates and approvals.
• Onboard new clients and internal teams to projects.

Skills

Strong relationship management

Data communication

Client expectation management

Task delegation

Budget management

Meeting leadership

Collaboration

Process adherence

Cross-selling

Client onboarding

Education

Bachelor's Degree or equivalent

Job description

A dynamic marketing agency in Cleveland, Ohio is seeking a client-facing Project Manager to lead eCommerce initiatives. The ideal candidate will ensure projects meet client goals by managing timelines, budgets, and team dynamics effectively. Requirements include a Bachelor's Degree and 4+ years in a similar role, preferably within an agency, along with skills in data communication and client relationship management. Benefits include unlimited vacation, full family health coverage, and a flexible hybrid work schedule.