Ecommerce Process Optimization Analyst

MSI; Orange (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Disability coverage

Life Insurance

401(k) with company match

Job summary

MSI, headquartered in Orange, CA, seeks a Business Process Analyst to optimize e-commerce DTC workflows and drive sales goals. This role collaborates across IT and Operations, improving data visibility and KPIs, while supporting tool selection and deployment in a fast-paced environment.

As an Associate-level, full-time position, it offers high visibility, cross-department influence, and strong growth potential within MSI’s expanding e-commerce initiatives.

Qualifications

• Organize, update, create, and improve best practices for DTC processes and workflows.
• Collaborate across functions to manage interdependencies and requirements for process improvements.
• Lead culture of sharing and adopting best practices in DTC flows.
• Support selection, development, and implementation of new tools and processes.
• Support process execution to maintain compliance standards across markets and ensure deployment of DTC strategy in the US.

Responsibilities

• Organize and improve DTC processes and workflows.
• Collaborate across departments to manage interdependencies for improvements.
• Lead culture of sharing best practices in DTC flows.
• Support tools and process implementation.
• Ensure compliant deployment of DTC strategy in the US.

Skills

Data analysis

Process improvement

Project management

Communication

Problem solving

Business acumen

Tools

MS Office (Access, Excel, Project, Vision)

Job description

MSI, headquartered in Orange, CA, seeks a Business Process Analyst to optimize e-commerce DTC workflows and drive sales goals. This role collaborates across IT and Operations, improving data visibility and KPIs, while supporting tool selection and deployment in a fast-paced environment.

As an Associate-level, full-time position, it offers high visibility, cross-department influence, and strong growth potential within MSI’s expanding e-commerce initiatives.