Ecommerce Process Excellence Lead

Ballard House; Ypsilanti (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Monthly health stipend

Job summary

Ballard House is seeking an Ecommerce Process Improvement Manager in Ypsilanti, MI. This hybrid position will involve improving workflows, documenting processes, and collaborating with senior leadership to optimize brand management tasks.

Qualified candidates will have 3-6 years of ecommerce experience and strong analytical skills. The role offers a competitive salary of $60–$80k per year along with benefits like paid time off and a monthly health stipend.

Qualifications

• 3-6 years of experience in ecommerce or process improvement.
• Experience improving workflows and documenting SOPs.
• Comfortable with spreadsheets and project management tools.

Responsibilities

• Map workflows and document playbooks for brand management.
• Own the quality and accuracy of the knowledge base.
• Drive rollout of process updates and facilitate training.

Skills

Process improvement

Ecommerce experience

Analytical skills

Written communication

Spreadsheet proficiency

Tools

Clickup

Google Sheets

Job description

Ballard House is seeking an Ecommerce Process Improvement Manager in Ypsilanti, MI. This hybrid position will involve improving workflows, documenting processes, and collaborating with senior leadership to optimize brand management tasks.

Qualified candidates will have 3-6 years of ecommerce experience and strong analytical skills. The role offers a competitive salary of $60–$80k per year along with benefits like paid time off and a monthly health stipend.