Ecommerce Operations & Omnichannel Coordinator
Brobston Group LLC
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Job summary
Brobston Group LLC is seeking an Ecommerce Operations Coordinator in New York to optimize site performance, merchandising, and marketplace operations. You will analyze sales data, support omnichannel fulfillment, and coordinate VIP clienteling initiatives with cross-functional teams.
The role requires 2+ years of ecommerce experience, a Bachelor’s degree, and strong proficiency with SFCC, Google Analytics, and PowerBI.
Qualifications
- Bachelor's degree and 2+ years of ecommerce experience in a retail brand.
- Strong organizational skills with the ability to manage multiple priorities.
- Experience with analytics tools (GA, PowerBI) and ecommerce platforms (SFCC/SF Service Cloud).
- Excellent verbal and written communication; collaborative and diplomatic.
- Familiarity with presenting data in clear, visually appealing formats.
Responsibilities
- Execute daily ecommerce operations including site updates and promotions.
- Support omnichannel fulfillment initiatives and monitor timelines.
- Manage marketplace operations for major platforms and coordinate uploads.
- Generate daily, weekly, monthly sales performance reports and insights.
- Support UAT for new features, plan A/B tests across environments.
- Collaborate with VIP Concierge for clienteling and cross-functional training.
Skills
Education
Tools
Job description
Brobston Group LLC is seeking an Ecommerce Operations Coordinator in New York to optimize site performance, merchandising, and marketplace operations. You will analyze sales data, support omnichannel fulfillment, and coordinate VIP clienteling initiatives with cross-functional teams.
The role requires 2+ years of ecommerce experience, a Bachelor’s degree, and strong proficiency with SFCC, Google Analytics, and PowerBI.
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