Ecommerce Operations Manager, Omnichannel & Systems

Techholding; Los Angeles (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Techholding is seeking an experienced Manager for Ecommerce Operations based in Los Angeles. This role focuses on operational excellence across multiple functions within a rapidly growing omnichannel ecommerce business.

In this hybrid position, the ideal candidate will manage ecommerce KPIs, drive process improvements, and support cross-functional teams to optimize workflows. Candidates should have substantial experience in ecommerce operations, particularly with platforms like Shopify Plus.

Qualifications

• 6–8+ years of experience in ecommerce operations or project management.
• Experience supporting Shopify Plus operations.
• Strong analytical mindset with forecasting and operational planning experience.

Responsibilities

• Own daily ecommerce operational KPIs including order flow and fulfillment quality.
• Drive cross-functional ecommerce initiatives.
• Maintain working knowledge of ecommerce platforms like Shopify Plus.

Skills

Ecommerce operations management

Project management

Analytical skills

Cross-functional collaboration

Process improvement

Tools

Shopify Plus

Jira

Celigo

Job description

Techholding is seeking an experienced Manager for Ecommerce Operations based in Los Angeles. This role focuses on operational excellence across multiple functions within a rapidly growing omnichannel ecommerce business.

In this hybrid position, the ideal candidate will manage ecommerce KPIs, drive process improvements, and support cross-functional teams to optimize workflows. Candidates should have substantial experience in ecommerce operations, particularly with platforms like Shopify Plus.