Ecommerce Operations Lead: Demand, Launch & Catalog

Fishwife Tinned Seafood Co; United States; Presencial; USD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited vacation

Resumo da oferta

Fishwife is seeking an Ecommerce Operations Manager to bridge Marketing and Operations. You will translate monthly revenue goals into SKU-level demand, manage Shopify and Amazon catalogs, and drive the end-to-end launch process for new items.

This manager-level role reports to the Head of Marketing, collaborating with Growth, Brand, Procurement, Demand Planning, and the broader Operations team in a fast-growing D2C business.

Qualificações

• 4 to 6 years in e-commerce operations, demand planning, or supply planning.
• Strategic thinker who sets priorities across Marketing and Operations.
• An experienced forecaster who has turned marketing plans into SKU-level demand.
• A proven project manager who has run cross-functional launches.
• Hands-on with Shopify product setup; Amazon Seller Central catalog management strongly preferred.
• Fluent with inventory concepts: availability, allocation, safety stock, kitting, and BOMs.
• Spreadsheet-fluent; ERP experience a plus (Cin7 preferred).
• Detail-oriented, with a habit of automating anything done manually more than twice.
• Energized by being the connective tissue between Marketing and Operations in a fast-moving, high-growth environment.

Responsabilidades

• Own the ecommerce demand plan: translate Marketing's monthly revenue goals into a SKU-level forecast.
• Own forecast accuracy, and run the monthly ecommerce S&OP retro.
• Deliver the ecommerce forecast to the Demand Planning Manager as input to the omnichannel demand plan.
• Flag demand shifts early so Operations can react before supply is at risk.
• Own product and variant setup in Shopify, including bundles and gift sets.
• Build and manage Amazon catalog in Seller Central, keeping listings, ASINs, and SKU mappings accurate.
• Plan new items end-to-end across D2C and Amazon, including kitting and packaging requirements.
• Own merch and packaging demand and timelines for Procurement.
• Enter and track kitting work orders with our 3PL and confirm inventory lands ahead of launches.
• Keep data clean across Shopify, Amazon, ERP, and integrations.
• Build dashboards for forecast vs actuals, inventory health, and launch readiness.
• Maintain the ecommerce tool register and renewal calendar; drive renew-or-cut decisions.
• Run the operating cadence for the marketing team with agendas and action tracking.
• Automate recurring manual work wherever possible.

Conhecimentos

E-commerce operations

Demand planning

Supply planning

Strategic thinking

Forecasting

Project management

Shopify setup

Amazon Seller Central

Inventory management

Cin7 ERP

Data analysis

Automation mindset

Ferramentas

Shopify

Amazon Seller Central

Cin7 ERP

Modus

WMS / 3PL portal

SPS Commerce (EDI)

Notion

Google Sheets

Descrição da oferta de emprego

Fishwife is seeking an Ecommerce Operations Manager to bridge Marketing and Operations. You will translate monthly revenue goals into SKU-level demand, manage Shopify and Amazon catalogs, and drive the end-to-end launch process for new items.

This manager-level role reports to the Head of Marketing, collaborating with Growth, Brand, Procurement, Demand Planning, and the broader Operations team in a fast-growing D2C business.