Ecommerce Operations & Launch Lead

Fishwife Tinned Seafood Co.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Fishwife is seeking an Ecommerce Operations Manager to bridge Marketing and Operations in a fast-growing DTC and Amazon business. You will turn revenue goals into SKU-level demand plans, keep Shopify and Amazon catalogs accurate, and lead end-to-end launch processes for new items and bundles.

You’ll work closely with Growth, Brand, Procurement, and Demand Planning to ensure on-time delivery, optimize inventory, and automate manual tasks.

Qualifications

• Minimum 4–6 years in e-commerce operations or planning.
• Experience with DTC/CPG brands.
• Ability to translate marketing goals into SKU-level forecasts.
• Strong cross-functional communicator.
• Proficient in Shopify setup and Amazon catalog management.
• ERP familiarity (Cin7) is a plus.

Responsibilities

• Own ecommerce demand planning for D2C and Amazon and translate goals into SKU-level forecasts.
• Own forecast accuracy and monthly ecommerce S&OP retro.
• Deliver forecast to the Demand Planning Manager as input to the omnichannel plan.
• Flag demand shifts early to enable proactive supply planning.
• Own product and variant setup in Shopify and bundles and gift sets.
• Build and manage Amazon catalog in Seller Central.
• Coordinate with Operations to align ERP SKUs with platforms.
• Maintain data quality across Shopify, Amazon, ERP, and integrations.
• Lead the ecommerce launch process for new items and non-fish products.
• Plan end-to-end for new items across D2C and Amazon.
• Own merch and packaging demand and timelines for procurement.
• Track kitting work orders with 3PL and confirm inventory lands on time.
• Build dashboards covering forecast vs actuals and inventory health.

Skills

ecommerce operations

demand planning

supply planning

forecasting

cross-functional collaboration

Shopify

Amazon Seller Central

Cin7

ERP systems

data analysis

Tools

Shopify

Amazon Seller Central

Cin7 (ERP)

Modus

WMS / 3PL portal

SPS Commerce (EDI)

Notion

Google Sheets

Job description

Fishwife is seeking an Ecommerce Operations Manager to bridge Marketing and Operations in a fast-growing DTC and Amazon business. You will turn revenue goals into SKU-level demand plans, keep Shopify and Amazon catalogs accurate, and lead end-to-end launch processes for new items and bundles.

You’ll work closely with Growth, Brand, Procurement, and Demand Planning to ensure on-time delivery, optimize inventory, and automate manual tasks.