eCommerce Operations Admin and Shipping Clerk

Rapid Estate Liquidators and Auction Gallery; Florida; Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Rapid Estate Liquidators and Auction Gallery is hiring an eCommerce Operations Admin and Shipping Clerk to manage fast-paced tasks such as listing high-end artwork, shipping orders, and coordinating with clients. The role requires exceptional organization and proactive communication to ensure no details slip through the cracks.

The ideal candidate can handle multi-faceted responsibilities, including researching item identities, photographing listings, and supporting marketing initiatives across

Qualifikationen

• Staying organized, following up with clients and partners on time.
• Prevent loss by following security protocols and company policies to detect/prevent fraud
• Making phone calls to clients, buyers, partner companies, and vendors
• Using Microsoft Office Suite, especially Excel and Outlook
• Researching items, to make sure they are correctly identified and valued
• Photographing and presenting items following the correct listing format
• Maintaining positive relationships with staff, clients, and business partners
• Solving potential problems quickly and efficiently, while communicating with staff and management
• Communicating policies and information to customers clearly and openly
• Assisting with implementation of new marketing and electronic sales initiatives and platforms

Aufgaben

• Organize daily workflows and manage client inquiries with prompt follow-up.
• Follow security policies to prevent loss and fraud, maintaining accurate records.
• Place outbound calls to clients, buyers, partners, and vendors as needed.
• Utilize MS Office programs to compile, update, and present data.
• Research and verify item identities and values prior to listings.
• Photograph and format listings for high-end artwork and collectibles.
• Maintain positive relationships with staff, clients, and business partners.
• Address issues quickly and coordinate with management for solutions.
• Communicate policies clearly to customers and prospects.
• Support new marketing and electronic sales initiatives across platforms.

Kenntnisse

Organization

Client follow-up

Phone calls

MS Office

Communication

Problem solving

Relationship building

Photography listings

Tools

Excel

Outlook

Jobbeschreibung

Job Description

Job Description

This position is for a very organized person in a fast-paced environment. A+ Customer Service is a priority.

The position of eCommerce Operations Admin and Shipping Clerk at Rapid Estate Liquidators & Auction Gallery is a multi-faceted role, which requires significant flexibility in work aptitude. In a single day you may be picking up items from a client in the truck, listing high-end artwork, shipping out orders from the previous day’s auction, and making phone calls to potential clients. No two days are alike in our business, and staying organized is the most important responsibility of the Gallery Assistant. With clients both selling and buying with us, it is paramount that nobody slips through the cracks.

Having a specialty in Jewelry, Collectibles, Fine Art, Military Memorabilia, Sports Memorabilia, Disney, etc. is a PLUS.

• Staying organized, following up with clients and partners on time
• Prevent loss by following security protocols and company policies to detect/prevent fraud
• Making phone calls to clients, buyers, partner companies, and vendors
• Using Microsoft Office Suite, especially Excel and Outlook
• Researching items, to make sure they are correctly identified and valued
• Photographing and presenting items following the correct listing format
• Maintaining positive relationships with staff, clients, and business partners
• Solving potential problems quickly and efficiently, while communicating with staff and management
• Communicating policies and information to customers clearly and openly
• Assisting with implementation of new marketing and electronic sales initiatives and platforms