Ecommerce Growth Lead: Transform Customer Journeys

Shutterfly; United States; Remote; USD 110,000 - 154,000; Full time

Benefits offered by this job

Bonus incentive

Health benefits

401K program

Employee perks

Job summary

Spoonflower, part of the Shutterfly family, is seeking a strategic eCommerce Manager to shape the customer buying experience across Spoonflower.com. You will own funnels, information architecture, and growth initiatives while collaborating with Engineering, UX, Product, Marketing, and Creative teams to drive revenue across home decor categories.

You’ll lead end-to-end execution, balance strategy with hands-on delivery, and help scale a complex digital storefront.

Qualifications

• 5+ years of experience in eCommerce, digital product (with a preference for Growth Product), or site experience.
• Proven track record of driving eCommerce revenue across multiple categories.
• Proficiency with analytics platforms (Adobe, Google Analytics) and content management systems
• Familiarity with Shopify or other commerce platforms is preferred
• Strong verbal and written communication skills
• Demonstrated excellence working with cross‑functional teams, specifically Engineering and Performance Marketing
• Relentless attention to detail and strong organization skills
• Ability and design to thrive in a fast‑moving environment with evolving priorities

Responsibilities

• Drive the strategy and execution of our site funnels and information architecture—laddering up to the broader eCommerce vision
• Identify opportunities across the entire site, including cross-sells, Shop the Look, and remarketing
• Develop and prioritize your roadmap, championing decisions that connect customer experience needs with business growth
• Create solutions that can scale across a complex digital experience with millions of design SKUs
• Translate ideas into clear, actionable plans
• Build buy-in from leadership as well as cross‑functional partners by demonstrating strong strategic, analytical, and operational thinking
• Partner closely with Engineering, UX, Product, Creative, Marketing, and more for both roadmap initiatives as well as everyday launches
• Help build alignment, balancing needs of multiple teams
• Define and solve reporting needs with cross‑functional teams to make data‑backed choices and tradeoffs
• Be ready to roll up your sleeves—this is a lean team, and you’ll balance big‑picture strategy with hands‑on execution
• Own the overall execution of your initiatives from concept through launch
• Execute flawlessly in our CMS (content management system) and other platforms
• Jump in to QA, troubleshoot, and review work across the team as needed

Skills

Ecommerce growth

Analytics platforms

Shopify familiarity

Cross-functional collaboration

Communication skills

Attention to detail

Fast-paced environment

Tools

Shopify

Job description

Spoonflower, part of the Shutterfly family, is seeking a strategic eCommerce Manager to shape the customer buying experience across Spoonflower.com. You will own funnels, information architecture, and growth initiatives while collaborating with Engineering, UX, Product, Marketing, and Creative teams to drive revenue across home decor categories.

You’ll lead end-to-end execution, balance strategy with hands-on delivery, and help scale a complex digital storefront.