Ecommerce Fraud Strategy Lead

Catalyst Brands LLC; Dallas (TX); On-site; USD 104,000 - 173,000; Full time

Job summary

Catalyst Brands LLC in Dallas is seeking an Ecommerce Fraud Manager to develop and implement strategies to detect, prevent, and mitigate online fraud across all channels. You will protect revenue and customer trust by leveraging data analytics, fraud detection tools, and cross-functional collaboration.

You will monitor real-time and post-transaction systems, analyze trends, lead incident responses, train teams, and coordinate with IT, finance, and legal to resolve cases, while staying current

Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, or related field.
• 5+ years of experience in ecommerce fraud prevention or risk management.
• Strong knowledge of payment systems, chargeback processes, and fraud detection tools.
• Proficiency in data analysis and reporting (Excel, SQL, BI tools).
• Excellent problem-solving and cross-functional collaboration skills.

Responsibilities

• Develop and maintain fraud prevention policies, procedures, and best practices for ecommerce transactions.
• Monitor real-time and post-transaction fraud detection systems to identify suspicious activity.
• Lead incident response for significant fraud events, including root cause analysis and corrective actions.
• Collaborate with IT, customer service, finance, and legal teams to investigate and resolve fraud cases.
• Manage relationships with third-party fraud detection vendors and payment processors.
• Train internal teams on fraud awareness and prevention techniques.

Skills

Fraud prevention experience

Cross-functional collaboration

Team leadership

Problem solving

Attention to detail

Education

Bachelor’s degree in Business, Finance, Risk Management, or related field

Tools

Excel

SQL

BI tools

Job description

Catalyst Brands LLC in Dallas is seeking an Ecommerce Fraud Manager to develop and implement strategies to detect, prevent, and mitigate online fraud across all channels. You will protect revenue and customer trust by leveraging data analytics, fraud detection tools, and cross-functional collaboration.

You will monitor real-time and post-transaction systems, analyze trends, lead incident responses, train teams, and coordinate with IT, finance, and legal to resolve cases, while staying current