Ecommerce Coordinator

-Artesano-; Miami (FL); On-site; USD 27,552,000 - 34,440,000; Part time

Job summary

Artesano, a Miami-based artisan brand, seeks a bilingual English/Spanish E-commerce Specialist with strong Shopify expertise to join our warehouse team immediately. You will manage daily online store operations, keep inventory accurate, process orders, and ensure product photos look professional.

This part-time role (30–35 hours/week) is on-site at our Wynwood warehouse. You will collaborate with the warehouse team, handle customer inquiries, and help maintain a clean, up-to-date storefront

Qualifications

• Fully bilingual in English and Spanish (spoken and written).
• Experience with Shopify inventory management and order processing.

Responsibilities

• Manage website inventory: daily uploads, cleaning, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net.
• Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders.
• Assist with in-person customer service at the store as needed.
• Monitor and quality-check product photos: review every uploaded image to ensure they display correctly and look sharp on the website.
• Process and fulfill online retail orders in Shopify.
• Maintain a clean and organized online storefront: fix listing errors and keep product information up to date.
• Collaborate closely with the warehouse team to align digital and physical stock.

Skills

Bilingual

Inventory management

Customer service

Shopify

Tools

Shopify

Job description

Location: Miami, FL – On-site at our Warehouse (Wynwood area)

Type: Part-time (starting 30–35 hours/week)

Start Date: Immediately

About Us

Artesano is a growing Miami-based artisan brand specializing in handcrafted hats and bags made in Ecuador. We sell directly through our website, our Miami warehouse showroom, trunk shows, and to wholesale clients worldwide. We’re a small, collaborative team that values quality and excellent customer service.

Position Overview

We are looking for a bilingual (English & Spanish) E-commerce Specialist with strong Shopify expertise to join our warehouse team right away. You will manage the day-to-day operations of our online store, including inventory accuracy, retail orders, customer service, and ensuring product photos look professional.

Key Responsibilities

• Manage website inventory: daily uploads, cleaning, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net
• Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders
• Assist with in-person customer service at the store as needed
• Monitor and quality-check product photos: review every uploaded image to ensure they display correctly and look sharp on the website
• Process and fulfill online retail orders in Shopify
• Maintain a clean and organized online storefront: fix listing errors and keep product information up to date
• Collaborate closely with the warehouse team to align digital and physical stock

Requirements

• Fully bilingual: fluent in both English and Spanish (spoken and written) — mandatory
• Very knowledgeable with Shopify: advanced experience with inventory management, order processing, and basic troubleshooting (must be able to start contributing immediately)
• Previous e-commerce or online retail experience preferred (fashion/retail is a plus)
• Detail-oriented, organized, reliable, and positive team player
• Comfortable working in a warehouse environment
• Available to start immediately