Ecommerce Coordinator

-Artesano-; Miami (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

Artesano, a Miami-based artisan brand, is seeking a bilingual E-commerce Specialist to manage our online storefront. You will oversee inventory, Shopify orders, and customer service, coordinating with the warehouse team from the Wynwood area.

This on-site role starts immediately and runs 30–35 hours per week. Ideal candidates are fluent in English and Spanish, have strong Shopify skills, and pay careful attention to detail to ensure photos and listings look sharp.

Qualifications

• Fully bilingual in English and Spanish (spoken and written).
• Advanced experience with Shopify, including inventory management and order processing.
• Previous e-commerce or online retail experience preferred.
• Detail-oriented, organized, reliable, and a positive team player.
• Comfortable working in a warehouse environment.

Responsibilities

• Manage website inventory: daily uploads, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net.
• Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders.
• Assist with in-person customer service at the store as needed.
• Monitor and quality-check product photos: ensure images display correctly and look sharp on the website.
• Process and fulfill online retail orders in Shopify.
• Maintain a clean and organized online storefront: fix listing errors and keep product information up to date.
• Collaborate closely with the warehouse team to align digital and physical stock.

Skills

Bilingual: English/Spanish

Shopify expert

Inventory management

Customer service

E-commerce operations

Tools

Shopify platform

Job description

Location: Miami, FL – On-site at our Warehouse (Wynwood area)

Type: Part-time (starting 30–35 hours/week)

Start Date: Immediately

About Us

Artesano is a growing Miami-based artisan brand specializing in handcrafted hats and bags made in Ecuador. We sell directly through our website, our Miami warehouse showroom, trunk shows, and to wholesale clients worldwide. We’re a small, collaborative team that values quality and excellent customer service.

Position Overview

We are looking for a bilingual (English & Spanish) E-commerce Specialist with strong Shopify expertise to join our warehouse team right away. You will manage the day-to-day operations of our online store, including inventory accuracy, retail orders, customer service, and ensuring product photos look professional.

Key Responsibilities

• Manage website inventory: daily uploads, cleaning, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net
• Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders
• Assist with in-person customer service at the store as needed
• Monitor and quality-check product photos: review every uploaded image to ensure they display correctly and look sharp on the website
• Process and fulfill online retail orders in Shopify
• Maintain a clean and organized online storefront: fix listing errors and keep product information up to date
• Collaborate closely with the warehouse team to align digital and physical stock

Requirements

• Fully bilingual: fluent in both English and Spanish (spoken and written) — mandatory
• Very knowledgeable with Shopify: advanced experience with inventory management, order processing, and basic troubleshooting (must be able to start contributing immediately)
• Previous e-commerce or online retail experience preferred (fashion/retail is a plus)
• Detail-oriented, organized, reliable, and positive team player
• Comfortable working in a warehouse environment
• Available to start immediately