Ecommerce Content Specialist

Integrated Resources, Inc ( IRI ); Boston (MA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Integrated Resources, Inc (IRI) is seeking a Content Author Specialist in Boston, MA. The ideal candidate will be responsible for maintaining and updating site content across converse.com. This role requires at least 1 year of experience with CMS, attention to detail, and strong communication skills. Candidates should have a Bachelor's degree and be comfortable in a fast-paced environment. The position offers a hybrid work model with onsite work from Monday to Thursday and remote work on Friday.

Qualifications

• Experience in creating, maintaining, and publishing content from a CMS.
• 1+ year in an e-commerce operational function preferred.
• Knowledge of HTML and CSS is a plus.

Responsibilities

• Publish site content updates through a CMS platform.
• Ensure content is accurately scheduled and linked across the site.
• Conduct thorough QA of site content and links.

Skills

CMS tools

HTML

CSS

Communication skills

Attention to detail

Project management

Education

Bachelor's degree or equivalent

Tools

SFCC

First Spirit CMS

Job description

Location: Boston, MA 02114 (hybrid: Mon – Thurs Onsite & Fri Remote)

Duration: 05+ Months (Possible Extension up to 6 months)

Client: Global Sportswear Company

Who We Are Looking For

The Content Author Specialist will be responsible for updating and maintaining site content across converse.com. You will collaborate with various functions across the digital teams to ensure content appears accurately on site. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.

What You Will Work On:

• Publish timely and accurate site content updates through a CMS platform
• Partner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across site
• Conduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.
• Partner with digital designers on site asset requirements and collaborate on design feedback
• Partner with digital product teams to identify CMS tool development needs
• Troubleshoot website issues and platform/tool issues
• Partner with other authors to maintain documentation and best practices for areas of ownership
• Support site enhancement projects / other special projects as needed

What You Bring

• Bachelor's degree or equivalent combination of education and experience and training
• 1+ year experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred
• Experience with customer-facing digital products preferred
• SFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new tool
• Knowledge of HTML and CSS a plus
• Strong communication skills, attention to detail and organization skills
• Proven ability to prioritize and manage multiple projects at once
• Self-starter with the ability to thrive in a fast-paced environment