eCommerce Business Analyst

Insight Global; Northbrook (IL); Remote; USD 68,880 - 96,432; Full time

Job summary

A leading staffing and consulting firm is looking for a Senior Business Analyst specializing in eCommerce solutions. This remote position involves gathering and documenting business and technical requirements, engaging with cross-functional teams, and supporting functional testing. The ideal candidate will have at least 5 years of experience in business analysis and be familiar with eCommerce platforms. This is a contract role with potential for permanent placement in Northbrook, IL, offering a competitive hourly rate.

Qualifications

• At least 5 years of experience in business analysis within IT.
• Experience organizing requirements elicitation workshops.
• Proficient in producing detailed systems specifications.

Responsibilities

• Gather and document business and technical requirements for eCommerce solutions.
• Work closely with architects and developers to understand technical designs.
• Act as a Proxy Product Owner, ensuring clear priorities for development teams.

Skills

Business analysis

Requirements elicitation

Functional testing

eCommerce platforms

Collaboration skills

Education

Bachelor's degree in CS, IS, or related field

Tools

SAP

Commercetools

Magento

Job description

Senior Business Analyst – eCommerce

Location: Remote (contract, converted to permanent in Northfield/Northbrook, IL) – 6‑Month Contract to Hire – Start: ASAP

Base pay range: $50.00/hr – $70.00/hr

Requirements

• At least 5 years of experience as a business analyst within an information systems or information technology organization.
• Experience organizing and leading effective requirements elicitation workshops.
• Experience producing detailed systems specifications.
• Experience with detailed functional testing.
• Experience with Web Commerce or operating on the eCommerce platform (training will be provided for the right candidate).

Bonus Qualifications (not required)

• Exposure to SAP, other ERP, ETL, Commercetools, Magento, Bloomreach Search.
• 4‑year degree (or higher) in CS, IS, Engineering, or a related field, or equivalent work experience.
• Self‑starter with ability to handle multiple tasks and priorities in a fast‑paced work environment.
• Highly motivated and dependable with excellent communication and collaboration skills.
• Experience working in the OTC health care space.

Job Description

• Requirement Analysis & Documentation: Gather, analyze, and document business and technical requirements for eCommerce solutions; translate business needs into user stories, acceptance criteria, and functional specifications; coordinate and prioritize deliverables with Product Owners/Stakeholders; elicit and document NFRs related to observability, monitoring, SRE, etc., using App Insights.
• Technical Understanding & Collaboration: Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows; bridge the gap between business and technical teams; participate in sprint planning and estimation; work with development teams to break down work into manageable tasks.
• Proxy Product Owner (PO) Responsibilities: Act as a Proxy PO, ensuring development teams have clear priorities and well‑defined requirements; own the product backlog; refine user stories; collaborate with stakeholders; drive backlog grooming, sprint planning, and ensure smooth delivery.
• Stakeholder Engagement & Communication: Collaborate with product managers, designers, developers, QA, and business stakeholders; communicate requirements, timelines, and priorities; collaborate with Enterprise DevOps and Cloud Teams; adhere to IT Department policies; work within an iterative SDLC.
• Quality Assurance & UAT Support: Support testing efforts by validating feature implementations; assist in UAT and ensure smooth deployment.
• Operational Responsibilities: Respond to inquiries about system functionality; troubleshoot and resolve configuration issues; perform system configurations; provide training and documentation.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology