About Vivo
VIVO is a US-based home and office brand delivering ergonomic solutions — standing desks, desk converters, monitor
About Vivo
VIVO is a US-based home and office brand delivering ergonomic solutions — standing desks, desk converters, monitor
and TV mounts, workspace accessories, and more — to millions of customers. We design, import, and sell our
products across Amazon (US, CA, UK, EU, AU, MX), our Shopify-powered DTC site, and a growing wholesale channel.
We also manage a portfolio of recently acquired consumer brands. VIVO is a lean, high-velocity operation where
ownership and accountability are the cultural currency.
THE ROLE
VIVO operates as a pure-play third-party (3P) eCommerce seller managing 2,000+ SKUs across Amazon (US and international), Walmart, Wayfair, our Shopify-powered DTC site, and emerging marketplace channels. We are hiring a Brand Manager to own the day-to-day execution of marketplace sales operations and advertising performance across these platforms.
Key Responsibilities
- Own day-to-day management of Amazon Seller Central accounts, including listing health, account performance
metrics, pricing, and Buy Box management across US and international marketplaces. - Monitor and optimize product listings: titles, bullet points, descriptions, backend keywords, images, A+ Content,
and Brand Store presence to improve organic visibility and conversion rates. - Execute digital shelf strategy including SEO optimization, variation management, bundling opportunities, and
seasonal promotional planning. - Manage product launches end-to-end on Amazon: keyword research, optimized PDP development, content
creation, VINE review enrollment, and launch-phase advertising. - Track and analyze sales performance, traffic, conversion rates, and marketplace trends to identify growth
opportunities and proactively address issues. - Monitor competitive positioning, pricing dynamics, Buy Box health, and category trends to inform
recommendations. - Maintain account health and compliance: case management, ASIN issue resolution, and adherence to Amazon
policies and procedures. - Coordinate FBA shipment planning, inventory allocation, and in-stock management in collaboration with Supply
Chain and Logistics teams. - Manage Amazon Vine, Subscribe & Save enrollment, deals/coupons calendar, and promotional programs.
- Support and contribute to marketplace operations on Walmart.com, Wayfair, and VIVO's Shopify DTC site,
including listing management, promotional execution, and performance monitoring.
Advertising & Performance Marketing
- Manage and optimize Amazon Advertising campaigns — Sponsored Products, Sponsored Brands, and Sponsored Display — with a focus on ROAS, ACoS, TACoS, and contribution margin.
- Analyze advertising performance data to refine keyword targeting, bid strategies, budget allocation, and
campaign structure. - Support new product launch advertising strategy, including keyword harvesting, dayparting, and competitive
conquest campaigns. - Collaborate with the Marketing team on retail media strategy, aligning advertising investment with organic
content performance and promotional calendar. - Build and maintain performance dashboards and reports tracking advertising KPIs, revenue attribution, and
SKU-level profitability. - Support DSP campaign strategy and execution as applicable.
- Stay current on Amazon advertising platform changes, new ad formats, and emerging best practices.
Cross-Functional Collaboration & Reporting
- Partner with forecasting and supply chain teams to ensure inventory levels support sales plans and promotional
activity. - Collaborate with the content and creative team on imagery, A+ Content development, video, and Brand Store
updates. - Prepare and deliver regular performance reporting, business reviews, and strategic recommendations to
leadership. - Contribute to pricing strategy and margin analysis — understanding how pricing, promotions, advertising
spend, and Amazon fees interact to drive SKU-level profitability. - Coordinate with Brand and IP/Legal teams on MAP compliance, unauthorized seller issues, and brand
protection. - Identify operational process improvements and contribute to the development of SOPs, toolkits, and scalable
workflows.
Qualifications
Required
- 1–3 years of hands-on eCommerce experience with meaningful time working inside Amazon Seller Central (3P
experience strongly preferred) and exposure to additional marketplace or DTC platforms such as Walmart,
Wayfair, or Shopify. - Demonstrated understanding of Amazon marketplace operations: listing optimization, pricing, Buy Box
dynamics, FBA logistics, account health management. - Working knowledge of Amazon Advertising (Sponsored Products, Sponsored Brands, Sponsored Display) with
the ability to manage campaigns and interpret performance data. - Proficiency with Amazon analytics, reporting tools, and common third-party platforms (e.g., Helium 10, Jungle
Scout, Brand Analytics, or similar). - Strong analytical skills — comfortable with data, able to translate metrics into actionable insights and strategic
recommendations. - Detail-oriented, self-motivated, and comfortable operating independently in a fast-paced environment.
- Ability to work on-site full-time at VIVO headquarters in Washington, IL.
Preferred
- Experience with a private-label or branded consumer products company (not just agency side).
- Experience managing international Amazon marketplaces (Canada, Mexico, UK, EU, Australia).
- Familiarity with non-Amazon eCommerce platforms (Walmart Marketplace, Wayfair, Shopify).
- Experience with SKU-level P&L analysis and understanding of contribution margin dynamics in a 3P model.
- Exposure to categories such as home/office, furniture, consumer electronics, or hard goods.
- Bachelor's degree in business, marketing, or a related field (or equivalent practical experience).