Sr. Web Analytics Developer

AXS; Los Angeles (CA); On-site; USD 111,657 - 157,405; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid holidays and vacation

Flexible spending and health savings accounts

401k Plan with employer match

Development and learning opportunities

Job summary

A leading ticketing company in Los Angeles is seeking a Senior Web Analytics Developer to lead analytics strategies and improve customer experiences through data-driven insights. Responsibilities include managing data collection, collaborating with teams, and delivering reports. Candidates should have 4-6 years of experience in web analytics, proficiency in Adobe Analytics, and strong communication skills. This role offers competitive pay and comprehensive benefits from day one.

Qualifications

• 4-6 years of experience in web, digital, or product analytics.
• Hands-on experience with end-to-end Adobe Launch implementation.
• Proven experience in Adobe Analytics certification.
• Experience with consent management tools and data privacy compliance.
• Ability to synthesize complex data and present actionable insights.

Responsibilities

• Lead tagging and tracking strategy for digital properties.
• Manage data collection integrity and optimization.
• Collaborate with internal stakeholders for data alignment.
• Analyze web and mobile performance metrics.
• Maintain dashboards and automated reports for actionable insights.

Skills

Web analytics

Data collection

Adobe Analytics

SQL

Data visualization

Communication

Tools

Adobe Analytics

Google Analytics

Tableau

Looker

Power BI

Job description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game‑changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

The Senior Web Analytics Developer is responsible for providing instrumenting web data collection, ensuring data quality, and then leveraging that data to develop insights that drive data‑informed decisions across AXS' web and mobile platforms. This role serves as a key partner to Marketing, Product, and Technology teams by developing tracking frameworks, analyzing site and user behavior, and translating complex data into actionable recommendations that enhance the customer experience and optimize conversion performance. The Senior Web Analytics Developer will lead implementation of analytics tools, oversee tag management, and deliver recurring reporting and ad‑hoc analyses to support business goals.

What Will You Do?

• Architect and lead end‑to‑end tagging and tracking strategy across AXS digital properties; develop, build, test, and deploy tags, triggers, and variables through Adobe Data Collection, ensuring accurate and consistent data collection.
• Provide day‑to‑day management of the data collection integrity, including evaluation, QA, and optimization.
• Serve as the primary analytics liaison with internal stakeholders (Product, Marketing, Engineering, Design) to orchestrate data collection to align with business needs in a way that ensures data accuracy and completeness.
• Build data feeds and pipelines out of core collection systems (Adobe Analytics and Rudderstack) and partner with engineering teams to integrate data to downstream systems.
• Own the day‑today technical data Governance & Quality Assurance Audit analytics setup, validate tracking accuracy, and ensure data integrity across all platforms and environments.
• Analyze web and mobile performance metrics using Adobe Analytics, or other digital platforms to identify trends, opportunities, and issues impacting engagement, traffic, and conversion.
• Design and Build data feeds and pipelines as well as maintain dashboards and automated reports that provide actionable insights to leadership, Marketing, and Product teams; develop standardized KPIs and reporting cadence.

What Will You Bring?

• 4-6 years of experience in web, digital, or product analytics, ideally within an e‑commerce or B2B environment.
• Hands‑on experience with end‑to‑end Adobe Launch (Experience Platform Data Collection) implementation, including advising on data layer architecture, instrumenting data variables, and developing reporting deliverables.
• Proven experience and/or certification in Adobe Analytics; experience with Google Analytics (GA4) and Google Tag Manager (GTM) a strong plus.
• Experience with marketing tags, consent management tools (e.g., OneTrust), and global tagging solutions compliant with regional data privacy laws (GDPR, CCPA, etc.).
• Experience tracking mobile app KPIs for iOS and Android environments.
• Prior exposure to BI, data visualization, and reporting tools such as Looker, Tableau, or Power BI.
• Intermediate to advanced SQL proficiency preferred.
• Deep technical understanding of web and app analytics, site tagging, and data capture frameworks.
• Strong knowledge of e‑commerce KPIs and behavioral analytics across customer journeys.
• Ability to synthesize complex data and present actionable insights to both technical and non‑technical audiences.
• Strong written and verbal communication skills with internal stakeholders and external clients.
• Self‑motivated and creative problem‑solver with the ability to manage multiple priorities in a fast‑paced environment.
• Collaborative team player with a “hack, test, and learn” mentality and a passion for continuous improvement.
• Music, live entertainment, or ticketing industry experience highly desirable.
• Familiarity with email marketing platforms such as Salesforce Marketing Cloud a plus.

Pay Scale

$111,657.00 - $157,405.00

Bonus

This position is eligible for a bonus under the current bonus plan requirements.

Benefits

We offer a comprehensive benefits package that includes medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full‑time employees are eligible for these benefits on the first day of employment.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging–A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1,600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast‑paced environment.

Equal Employment Opportunity Statement

AEG’s policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.