eCommerce Account Manager

Something Inked; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Something Inked, LLC in Nashville is seeking a proactive ECommerce Account Manager to support the Director of eCommerce with daily store operations, onboarding new clients, and maintaining existing Shopify-based web stores.

You will coordinate with internal teams, manage product listings, inventories, and order fulfillments, and communicate clearly with clients to ensure sales goals are met and service quality remains high.

Qualifications

• High School Diploma or equivalent required.
• Associates degree or higher preferred.
• Experience using Shopify, ShipStation or similar shipping/fulfillment software.
• Working knowledge of Google Sheets and/or Excel; Gmail experience preferred.

Responsibilities

• Set up client accounts in Shopify.
• Build product in Shopify.
• Manage digital inventory and related spreadsheets.
• Accomplish sales goals via eCommerce by coordinating with internal teams.
• Maintain and improve webstore functionality with client collaboration.

Skills

Phone skills

Written comms

Attention to detail

Self-motivated

Fast-paced

Education

High School Diploma or equivalent

Associates degree or higher preferred

Tools

Shopify

ShipStation

Google Sheets

Excel

HTML/CSS

Job description

eCommerce Account Manager# eCommerce Account ManagerLegal Address - Nashville, TN 37210## DescriptionWe are looking for a self-motivated eCommerce Account Manager to assist the Director of eCommerce and Web Services with day-to-day activities with building new online stores, upkeep of existing online stores and communicating with the clients regarding their account. This position may require assistance in other areas of the eCommerce Department based on needs.**About Something Inked, LLC**From the early 1980’s until now, the Something Inked saga has grown from a single man hand pressing logos into denim, to a team of over 90 with services ranging from graphic design to screen printing and embroidery. Over the past 30+ years Something Inked has acquired hundreds of thousands of loyal clients including major and minor music industries, sports leagues, prominent hotels, and over 250,000 churches nationwide.We don’t just have clients or customers.... we have friends and family and like most people, we will do anything to help our friends and family be successful. Come join our family team!Something Inked, LLC offers comprehensive benefits program, which includes:* Medical, Dental and Vision effective 1st day of month following 60 days of employment* 401K with Company match after 6 months of employment* PTO accrual beginning first day of employment**Essential Job Functions:*** Setup of client accounts in Shopify* Build product in Shopify* Manage digital inventory (i.e. adjusting inventory quantities and/or spreadsheets and other inventory management software)* Accomplish sales goals via eCommerce by working with internal teams* Manage and upkeep webstore functionality by working with clients* Contribute to a safe, respectful, and productive work environment* Perform job functions with consistency and regularity, minimizing quality issues.* Maintain a clean and hazard free work environment by contributing to housekeepingThe above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to employees.## Qualifications**Skills and Requirements:*** High School Diploma or equivalent required* Associates degree or higher preferred* Experience using Shopify, Shipstation or similar shipping/fulfillment software* Working knowledge of Google Site, specifically Gmail, Google sheets and/or Excel* Able to work in a fast-paced environment* Excellent phone skills and internet savvy* Excellent verbal and written communication skills* Exceedingly high standards of work ethic and self-motivated* Ability to learn Something Inked products* Excellent attention to detail**Preferred NOT Required:*** Photoshop experience preferred* Shopify and/or HTML/CSS coding and development experience preferred* Implementing Shopify Apps experience preferred* Specialization in front end UI/UX preferred***Something Inked, LLC is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability*****.**