Ecommerce Coordinator

Kennicott Brothers Company; Chicago (IL); Hybrid; USD 34,000 - 39,000; Part time

Job summary

Kennicott Brothers Company is seeking an Ecommerce Coordinator to own daily online presence, manage product listings, write copy, and build promotions across multiple channels. You will ensure data accuracy, align campaigns with inventory and margins, and collaborate with sales, service, and ERP to optimize the online channel.

The role emphasizes cross-functional teamwork, data-driven decision making, and maintaining consistency across platforms, with a home-office setup in Chicago.

Qualifications

• 2+ years hands-on ecommerce experience.
• Working knowledge of at least one major ecommerce platform.
• Strong analytical skills: comfortable with spreadsheets and dashboards.
• Clear, accurate writing, with attention to data and product copy.
• Experience setting up promotions, discounts, or campaigns.
• An understanding of how ecommerce connects to sales, inventory, and customer service.
• Organized and dependable with recurring daily work while juggling projects.

Responsibilities

• Own the daily online presence of our products.
• Maintain listings: pricing, availability, images, attributes, and categories.
• Audit listings and fix errors before customers see them.
• Launch new products and retire discontinued ones on schedule.
• Manage storefronts on Shopify and other platforms.
• Learn new platforms quickly and document how each works.
• Keep product information consistent across channels.
• Build and run promotions with discounts, bundles, and campaigns.
• Coordinate timing with purchasing, sales, and marketing.
• Test promotions before launch and verify results after.

Skills

Ecommerce experience

Analytical skills

Product copy

Data-driven

Detail oriented

Cross-functional

Promo setup

Tools

NetSuite

Shopify

Google Analytics

CSV imports

Job description

Job Details

Job Location: Home Office - Chicago, IL 60622
Position Type: Part Time
Salary Range: $25.00 - $28.00 Hourly
Job Shift: Day
Overview of Position

The Ecommerce Coordinator keeps our products accurate, visible, and easy to buy online, every single day. You will manage listings across several ecommerce platforms, build promotions, write product copy, and help turn our data into decisions.

This is not a typical direct-to-consumer ecommerce job. Online ordering here sits inside a larger business: it works alongside our sales team, our customer service staff, our physical locations, and an ERP that runs the whole operation. Many of our customers buy from us in more than one way. Your job is to make the online channel strengthen those relationships, not compete with them.

We are looking for someone who sees ecommerce as part of an ecosystem. You understand that a listing error can affect a sales rep's conversation, that a promotion has to make sense for inventory and margin, and that the best online experience is the one that makes the rest of the business work better.

WHAT YOU'LL DO

Own the daily online presence of our products

• Keep product listings accurate and current: pricing, availability, images, attributes, and categories.
• Audit listings regularly and fix errors before customers or sales staff find them.
• Launch new products and retire discontinued ones on schedule.

Work across multiple ecommerce platforms

• Manage our storefronts on Shopify and the other platforms we sell through.
• Learn new platforms quickly as our channels change, and document how each one works.
• Keep product information consistent across every channel.

Build and run promotions

• Set up discounts, featured collections, bundles, and seasonal campaigns.
• Coordinate timing with purchasing, sales, and marketing so promotions match inventory and goals.
• Test every promotion before launch and confirm it performs as intended after.

Write product copy

• Write clear, accurate product titles and descriptions that help customers buy with confidence.
• Follow our brand voice and search best practices.
• Maintain copy standards and templates so listings stay consistent.

Contribute to reporting and find opportunities

• Pull and prepare regular reports on sales, traffic, conversion, and promotion results.
• Spot trends, gaps, and underperforming products, and recommend what to do about them.
• Share findings in plain language with teams outside ecommerce.

Use NetSuite

• Maintain item records and product data in NetSuite.
• Run saved searches and reports to support ecommerce work.
• Make sure data flows correctly between NetSuite and our ecommerce platforms, and troubleshoot when it doesn't.

Qualifications: WHAT YOU BRING

• 2+ years of hands‑on ecommerce experience, managing product listings or storefront operations.
• Working knowledge of at least one major ecommerce platform, and confidence learning new ones fast.
• Strong analytical skills: comfortable with spreadsheets, pivot tables, and reading dashboards.
• Clear, accurate writing, with an eye for detail in product copy and data.
• Experience setting up promotions, discounts, or campaigns on an ecommerce platform.
• An understanding of how ecommerce connects to sales, inventory, and customer service, not just marketing.
• Organized and dependable with recurring daily work, while juggling projects and deadlines.
• Comfortable working with people across departments, including those who don't work in ecommerce.

NICE TO HAVE

• Shopify experience, including apps, collections, and discount setup.
• NetSuite experience, especially item records and saved searches.
• B2B, wholesale, or multi-channel ecommerce experience.
• Experience with seasonal, perishable, or fast-changing inventory.
• Familiarity with Google Analytics or similar web analytics tools.
• Basic SEO knowledge and experience with bulk product imports (CSV).conversation.