ECM Lead Care Manager

Alliance TrueCare; Sacramento (CA); On-site; Full time

Job summary

A leading healthcare organization is seeking a Lead Care Manager (LCM) to coordinate care within their Enhanced Care Management program. The role involves engaging with patients to build rapport, developing care plans, and ensuring timely access to vital services. Applicants should have a High School Diploma, strong organizational skills, and ideally bilingual proficiency in English and Spanish.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.
• Bilingual English/Spanish preferred.
• 1-3 years of experience in community outreach, customer service, or healthcare.

Responsibilities

• Build rapport with patients and develop personalized care plans.
• Connect patients with essential services, including medical appointments.
• Act as a liaison between patients and healthcare providers.

Skills

Organizational Skills

Problem-Solving Abilities

Communication Skills

Interpersonal Skills

Motivational Interviewing

Trauma-Informed Care

Education

High School Diploma or GED

Job description

6 days ago Be among the first 25 applicants

Position Summary:

The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) is a vital part of our Enhanced Care Management (ECM) program, coordinating care for individuals across various healthcare areas (physical, behavioral, dental, etc.). The LCM ensures clients receive the right care at the right time, empowering them to live successfully in their communities. Coordinates care and services for individuals in the Enhanced Care Management (ECM) program, ensuring they receive appropriate care and support.

Position Summary:

The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) is a vital part of our Enhanced Care Management (ECM) program, coordinating care for individuals across various healthcare areas (physical, behavioral, dental, etc.). The LCM ensures clients receive the right care at the right time, empowering them to live successfully in their communities. Coordinates care and services for individuals in the Enhanced Care Management (ECM) program, ensuring they receive appropriate care and support.

Core Duties:

• Patient Engagement: Build rapport with patients, conduct needs assessments, and develop personalized care plans.
• Care Coordination: Connect patients with essential services, including medical appointments, social services, and community resources.
• Advocacy: Act as a liaison between patients and healthcare providers, ensuring timely access to care and addressing any barriers.
• Education and Support: Provide health education, promote self-management strategies, and offer emotional support to patients and families.
• Administrative Support: Assist with appointment scheduling, medication adherence, transportation arrangements, and other administrative tasks.
• Communication: Maintain clear and effective communication with patients, families, and healthcare providers.
• Documentation: Ensure accurate and timely documentation in accordance with program standards.
• Teamwork: Collaborate effectively with the ECM team and other healthcare professionals.
• In-Person visits: Conducts monthly in-person outreach and follow-up with patients
• Perform additional duties as assigned.
  
  

Qualifications:

• High School Diploma or GED required; healthcare experience preferred.
• Valid California driver's license and insurance required.
• Bilingual English/Spanish preferred.
• Strong organizational and problem-solving abilities.
• Knowledge of healthcare systems and community resources.
• Experience with motivational interviewing and trauma-informed care
• 1-3 years of experience in community outreach, customer service, or healthcare.
• Excellent communication, interpersonal, and organizational skills.
• Knowledge of medical terminology.
• Computer proficiency.
  
  

Work Schedule:

• Monday-Friday, 8-hour shift (flexible to meet business needs).
  
  

Working Environment / Physical Requirements:

• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
  
  

Pay range: $25 USD - $28 USD

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Food and Beverage Services

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