ECM Case Manager: Transforming Care for Homeless

Mercy House; Santa Ana (CA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Flexible medical coverage options

Paid Time Off

Résumé du poste

Mercy House seeks an ECM Lead Care Manager to coordinate medical and non-medical services for clients experiencing homelessness. You will manage 17–25 caseload, develop care plans, and engage members to ensure access to needed supports within CalOptima guidelines.

You will collaborate with hospitals, behavioral health, LTSS, and community supports, advocating for patients and coordinating complex care, including housing-related services.

Qualifications

• Bachelor’s Degree in Social Work or related field preferred; experience in chemical health, mental health, and co-occurring disorders is valued.
• Alternatively, 2+ years of direct life experience working with homelessness, low-income, and diverse populations considered.
• Spanish fluency is of significant value.

Responsabilités

• Coordinate all medically and non-medically required services for ECM members.
• Maintain a caseload of 17–25 individuals and complete health needs assessments and care plans.
• Engage, enroll, and assist ECM members in services, addressing barriers.
• Advocate for members with healthcare professionals and coordinate discharge plans.
• Document progress, liaise with hospitals and community providers, and support team care delivery.

Connaissances

Outreach

Engagement

Care planning

Care coordination

Health promotion

Transitional care

Family education

Social services coordination

Formation

Bachelor's Degree in Social Work

Outils

Microsoft Word

Outlook

Excel

PowerPoint

Description du poste

Mercy House seeks an ECM Lead Care Manager to coordinate medical and non-medical services for clients experiencing homelessness. You will manage 17–25 caseload, develop care plans, and engage members to ensure access to needed supports within CalOptima guidelines.

You will collaborate with hospitals, behavioral health, LTSS, and community supports, advocating for patients and coordinating complex care, including housing-related services.