ECI Program Support

Lakes-Regional-Community-Center; Greenville (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid vacation leaves

Paid sick leave

Dental & vision options

Job summary

Lakes-Regional-Community-Center in Greenville, TX is seeking an ECI Program Support Specialist to handle administrative tasks, referral intake, data entry, and billing support for the Texas ECI program.

You will support the ECI Director and team by answering calls, processing referrals, data entry into TKids and billing systems, and maintaining accurate records while monitoring timelines and assisting with reports and audits. Attention to confidentiality and customer service is essential.

Qualifications

• High school diploma or GED required.
• Minimum of two years of administrative support experience.
• Experience with Microsoft Office (Word, Excel, Outlook, Teams).
• Ability to enter and maintain data in multiple electronic systems.
• Confidentiality and HIPAA compliance.
• Strong verbal and written communication skills.
• Customer service mindset with professional interaction with families and partners.
• Ability to prioritize and manage multiple tasks with minimal supervision.
• Pass background checks and meet employment requirements.

Responsibilities

• Provide administrative, referral intake, data entry, and billing support for the ECI program.
• Assist with records management, monitoring timelines, and preparing reports.
• Support compliance, audits, and contract-related tracking.
• Answer calls and process referrals for the ECI program.
• Enter information into systems such as TKids and the electronic health record.
• Maintain accurate program records and coordinate with the ECI Director and team.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Time management

Attention to detail

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office suite (Word, Excel, Outlook, Teams)

TKids

Cerner/Promedda

Electronic health records

Job description

Job Category: Early Childhood Intervention

Requisition Number: ECIAD001661

• Full-Time
• On-site

Locations

Showing 1 location

Greenville, TX 75401, USA

Description

The ECI Program Support Specialist provides administrative, referral intake, data entry, billing support, records management, and program coordination support for the Texas Early Childhood Intervention (ECI) program. This position serves as a primary support to the ECI Director and multidisciplinary team by answering calls, receiving and processing referrals, entering information into required systems including TKids, the electronic health record, and billing systems, maintaining accurate program records, monitoring timelines, preparing reports, and assisting with compliance, audit, and contract-related tracking. The position requires strong attention to detail, confidentiality, customer service, and the ability to manage multiple priorities in a fast-paced program serving children and families.

Pay: $19 - $22 per hour depending on qualifications and experience.

Minimum Qualifications:

• High school diploma or GED required.
• Minimum of two (2) years of administrative support, healthcare office, human services, education, social services, or related experience required.
• Experience using Microsoft Office, including Word, Excel, Outlook, and Teams.
• Ability to accurately enter and maintain data in multiple electronic systems.
• Ability to maintain confidentiality and follow HIPAA, agency policy, and applicable state and federal requirements.
• Strong verbal and written communication skills.
• Strong customer service skills and ability to communicate professionally with families, referral sources, staff, and community partners.
• Ability to organize work, prioritize deadlines, and follow through on tasks with limited supervision.
• Ability to pass required background checks and meet agency employment requirements.

Preferred Qualifications:

• Associate degree in Business Administration, Healthcare Administration, Medical Office Technology, Early Childhood Education, or related field preferred.
• Experience with ECI, Medicaid, insurance billing, electronic health records, TKids, Cerner/Promedda, or other client data systems preferred.
• Experience preparing reports, tracking compliance deadlines, maintaining spreadsheets, or supporting audits preferred.
• Bilingual English/Spanish preferred.

Employee Benefits at Full-time Include:

• Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Term Life Insurance
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• Loan Forgiveness
• Employee Assistance Program
• Pet Insurance
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.