ECHO Front Desk

Echo Suites Houston Katy West; Katy (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health and Dental Insurance

401(k) with Employer Match

Paid time off

Six holidays per year

Holiday pay

Employee Assistance Program

Job summary

ECHO Suites Houston Katy West in Katy, TX seeks a Front Desk Associate. You will greet guests, check them in and out, manage reservations, and resolve guest issues with a focus on service quality.

The ideal candidate has strong communication, a positive attitude, and a commitment to honesty and integrity in every interaction. We offer health and dental insurance, a 401(k) with employer match, PTO, six paid holidays, holiday pay, and an Employee Assistance Program.

Qualifications

• Excellent communication skills.
• Positive attitude and customer-service focus.
• Honesty and integrity are essential.

Responsibilities

• Provide outstanding customer service to hotel guests.
• Check guests in and out of the hotel.
• Manage reservations and respond to guest issues.

Job description

Full Time or Part Time Clerical ECHO Suites Houston Katy West, Katy, TX, US

ECHO Front Desk

Hotel Front Desk Associate

The Front Desk Associate is a team member of the ECHO Suites Extended Stay by Wyndham Katy location. This is a new, fast-growing extended stay brand and in a prime location.

In addition to being part of a new and growing brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Front Desk Associate is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members