ECC Training Manager

APCO International; Bradenton (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Manatee County in Bradenton, FL is seeking an experienced ECC Training Manager to direct, design, facilitate, and implement comprehensive training, skill verification, and professional development for the Emergency Communications Division of the Public Safety Department.

The role carries significant managerial authority, executive decision-making, and licensing oversight to enforce certification, licensure, and re-licensure requirements while coordinating with government partners and the public.

Qualifications

• Minimum five (5) years of operational experience in an emergency communications dispatcher environment.
• Minimum two (2) years of experience developing training programs or supervising staff.
• APCO or NENA CTO Instructor certification within one year of employment.
• NIMS IS-100a, IS-200a, IS-700a certifications required.
• IAED EMD, EFD, PPD and ETC-I certifications within one year of employment

Responsibilities

• Directs, designs, facilitates, and implements a wide variety of training and professional development strategies for the division.
• Improves standards of care and coordinates education for the division, partners, and the public.
• Serving as professional licensing officer to enforce certification and licensure requirements.
• Manage relationships with community, business associates, and other agencies.

Skills

Training program development

Supervisory experience

Education

High School Diploma or GED

Public safety administration

Criminal justice

Human resources

Business administration

Job description

https://www.governmentjobs.com/careers/manateecounty/jobs/5523814/ecc-training-manager

This position is a full-time, exempt, salaried team member who serves as the primary Training Manager for the Emergency Communications Division of the Manatee County Public Safety Department. Directs, designs, facilitates, and implements a wide variety of training, skill verification, and professional development strategies for the Division that enhance the effectiveness and career well-being of team members.

This position includes significant managerial authority, independent judgment, and discretion. The role requires advanced knowledge and executive decision-making regarding improving standards of care and coordinating education and training of the Division, government partners, and the public. This position will serve as the professional licensing officer to enforce minimum certification requirements, licensure tracking, and re-licensure requirements. Improves relations with the community, business associates, and other agencies. This position reports directly to the ECC Administration Manager.

Minimum Qualifications

High School Diploma or GED, public safety administration, criminal justice, human resources, business administration, or a related field.

Minimum five (5) years of operational experience in an emergency communications dispatcher environment.

Minimum Two (2) years of experience developing training programs or serving as a supervisor or CTO Florida Public Safety Telecommunicator Certification

Association of Public Safety Communications Officials (APCO) or National Emergency Number Association
(NENA) CTO Instructor within one (1) year of employment

National Incident Management Systems (NIMS) IS-100a Certification.

National Incident Management Systems (NIMS) IS-200a Single Resource and Initial Actions.

National Incident Management Systems (NIMS) IS-700a National Incident Management Systems.

IAED Medical (EMD) certification.

IAED Fire (EFD) certification.

IAED Police (PPD) certification.

IAED Medical, Police, Fire Q certifications within one (1) year of employment

IAED Emergency Telecommunicator Course Instructor (ETC-I) within one (1) year of employment

American Heart Association Health Care Provider C.P.R. certification

Valid driver license required, with valid Florida driver license required within 30 days of hire