ECC Operations Manager - Night & On-Call Leadership

City of Montgomery, AL; Montgomery (AL); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

The City of Montgomery seeks a qualified leader to oversee the Emergency Communications Center (ECC) division, providing management support and direction to communications center personnel. You will supervise staff, plan and schedule work, and help ensure 24/7 operations with a strong emphasis on safety and service quality.

You will assist in developing and managing the division budget, promote positive relations between employees and management, and operate with considerable independence under

Qualifications

• High school diploma required.
• Minimum four years of experience in emergency communications.
• Experience with leadership and budget responsibilities.
• Willingness to work nights, weekends, holidays; on-call.

Responsabilités

• Oversee ECC division operations.
• Provide management support and direction to staff.
• Assist in developing and managing the division budget.
• Plan and schedule work and assignments.
• Promote positive relations between employees and management.
• Work with considerable independence under the Assistant Director of Emergency Communications.

Connaissances

Leadership presence

Staff supervision

Budget management

Planning & scheduling

Emergency communications experience

Communication skills

Formation

High school diploma

Description du poste

The City of Montgomery seeks a qualified leader to oversee the Emergency Communications Center (ECC) division, providing management support and direction to communications center personnel. You will supervise staff, plan and schedule work, and help ensure 24/7 operations with a strong emphasis on safety and service quality.

You will assist in developing and managing the division budget, promote positive relations between employees and management, and operate with considerable independence under