EB - Client Service Assistant

Sterling Seacrest Pritchard; Atlanta (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible PTO

Health Insurance (Medical/Dental/Vison

Safe Harbor 401K (We contribute 3%)

Dress For Your Day

Flexible Work Schedule

Clear Growth Path

In-House Continuing Education

Team Outings & Events

Community Outreach

Job summary

Sterling Seacrest Pritchard in Atlanta, GA is seeking a Client Service Assistant to join our team. This entry-level role supports Client Service Associates, Executives, and Producers through a range of service and marketing activities while maintaining up-to-date knowledge of insurance products and coverages.

You will assist with client inquiries, enrollment materials, and enrollment systems, while cultivating carrier and client relationships.

Qualifications

• Attention to detail
• Time management and workflow prioritization
• Effective oral and written communication
• Eagerness to learn
• Proactive problem solving

Responsibilities

• Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions
• Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.)
• Cultivation of carrier and client relationships
• Marketing efforts and plan implementation for new business and renewals
• Preparation and presentation of analysis for renewal and marketing results
• Preparation of enrollment materials and presentations
• Set up and maintenance of benefit administration systems
• Maintenance of client information in Agency Management System
• Eligibility services including employee additions and terminations for select employer groups
• Monthly, quarterly and annual reporting
• Auditing invoices and eligibility
• Other tasks as assigned

Job description

Client Service Assistant

The

Client Service Assistant

The Client Service Assistant (CSA) role is an entry-level opportunity to gain exposure to the insurance industry. You will work alongside and support the activities of our Client Service Associates, Executives, and Producers through performing a range of service and marketing activities while maintaining a well-rounded, current knowledge of insurance products and coverages.

A DAY IN THE LIFE:

https://youtu.be/PZ-V0W8RH2k

WHAT YOU’LL DO (Essential Job Tasks)

As a Client Service Assistant, you will provide support and assist with the following:

• Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions
• Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.)
• Cultivation of carrier and client relationships

Renewal & Marketing

• Marketing efforts and plan implementation for new business and renewals
• Preparation and presentation of analysis for renewal and marketing results
• Preparation of enrollment materials and presentations
• Set up and maintenance of benefit administration systems

Administrative

• Maintenance of client information in Agency Management System
• Eligibility services including employee additions and terminations for select employer groups
• Monthly, quarterly and annual reporting
• Auditing invoices and eligibility
• Other tasks as assigned

WHAT YOU BRING TO THE TABLE (Knowledge, Skills and Abilities)

• Attention to detail
• Time management and workflow prioritization
• Effective oral and written communication
• Eagerness to learn
• Proactive problem solving

WORKING AT SSP

Learn more about what we do: https://sspins.com/

We are Selfless, Stewards of our Partnerships.

We have a fantastic culture... https://www.youtube.com/watch?v=gOSuPIvJ2oQ

And we’re here to support you!

Perks/Benefits

• Flexible PTO
• Health Insurance (Medical/Dental/Vision)
• Safe Harbor 401K (We contribute 3% regardless of whether you do!)
• Dress For Your Day
• Flexible Work Schedule
• Clear Growth Path
• In-House Continuing Education
• Team Outings & Events
• Community Outreach

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.