Eastern Regional Operations Leader

ACRT; Worcester (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Company vehicle and travel allowances

Health and retirement benefits

Employee assistance program (EAP)

Job summary

Bermex, Inc. is seeking a Regional Operations Director East to oversee multiple units, projects, or territories. You will provide leadership to Operations Managers and Supervisors, drive safety, quality, and customer satisfaction while aligning with company goals.

This role reports to the VP of Meter Services and focuses on planning, budgeting, staffing, and performance improvement across regions. Travel between offices and projects is required, and you will mentor leaders to deliver operational

Qualifications

• Must have a High School Diploma or GED.
• 3+ years of progressive experience in operations management.
• 2+ years of multi-project experience and 2+ years of related field experience.
• Experience managing multiple teams, departments, or geographic territories.

Responsibilities

• Provide leadership to multiple Operations Managers and Supervisors across territories or projects.
• Drive implementation of policies, standards, and safety programs across units.
• Oversee service delivery, productivity, quality control, and customer satisfaction.
• Lead regional planning, forecasting, staffing, and performance improvements.
• Coach, mentor, and develop operations leaders to strengthen capabilities.

Skills

Leadership

Financial analysis

Multi-location management

Process improvement

Negotiation

Communication

Organization

MS Office

Independent work

Education

High School Diploma or GED

Bachelor's degree in related field

Job description

Bermex, Inc. is seeking a Regional Operations Director East to oversee multiple units, projects, or territories. You will provide leadership to Operations Managers and Supervisors, drive safety, quality, and customer satisfaction while aligning with company goals.

This role reports to the VP of Meter Services and focuses on planning, budgeting, staffing, and performance improvement across regions. Travel between offices and projects is required, and you will mentor leaders to deliver operational