East Coast Field Applications Engineer - 3D Printing Tech

PostProcess Technologies Inc; Buffalo (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

PostProcess Technologies Inc is hiring an Engineering East Coast Field Application Engineer in Buffalo, NY. This hybrid position involves promoting their innovative 3D printing solutions to various industries such as automotive, aerospace, and medical. Responsibilities include customer relationship management, installation support, and ongoing technical assistance. Candidates should possess a Bachelor’s Degree in a technical field, strong customer service skills, and understanding of additive manufacturing technologies. Join us to advance in the fast-growing 3D printing market.

Qualifications

• 3-5 years of experience in a relevant engineering role is required.
• Experience using CRM programs such as NetSuite is necessary.
• A valid driver's license and security clearance may be preferred.

Responsibilities

• Work with customers to understand their applications and needs.
• Provide application-specific details for processing benchmarks.
• Maintain relationships with customers throughout the installation and support process.
• Spend time in Buffalo for hands-on learning.
• Assist in developing training materials for customers.

Skills

Clear written and verbal communication skills

Customer service and satisfaction focus

Understanding of additive manufacturing technologies

Process development experience

Surface quality improvement knowledge

Case studies and white papers writing

Troubleshooting skills

Education

Bachelor’s Degree in a technical field

3-5 years relevant experience

Leadership or management experience preferred

Tools

CRM programs like NetSuite

Job description

PostProcess Technologies Inc is hiring an Engineering East Coast Field Application Engineer in Buffalo, NY. This hybrid position involves promoting their innovative 3D printing solutions to various industries such as automotive, aerospace, and medical. Responsibilities include customer relationship management, installation support, and ongoing technical assistance. Candidates should possess a Bachelor’s Degree in a technical field, strong customer service skills, and understanding of additive manufacturing technologies. Join us to advance in the fast-growing 3D printing market.