Earn Up to $100k+ as Automotive Service Advisor

Sheboygan Cadillac; Sheboygan (WI); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Paid training

Employee discounts

Career growth

Team environment

Job summary

Sheboygan Auto Group is seeking an experienced Automotive Service Advisor to greet customers, document service needs, and communicate repair recommendations. You will work closely with technicians to keep the service drive moving and ensure a smooth, professional customer experience.

The role offers performance-based compensation with an earning potential up to $100,000+ annually, plus benefits and training.

Qualifications

• Previous automotive Service Advisor, Service Writer, or similar dealership/service experience preferred.
• Stellantis / Chrysler / Dodge / Jeep / Ram experience is a major plus, but not required
• We’re willing to retrain the right person

Responsibilities

• Greet service customers and provide a professional, welcoming experience.
• Listen to customer concerns and document vehicle service needs.
• Prepare repair orders and clearly communicate maintenance and repairs.
• Serve as the primary contact between customers and technicians.
• Keep customers informed of repair status, costs, and completion times.
• Review technician recommendations and explain services clearly to customers.
• Provide accurate estimates and obtain customer authorization for repairs.
• Recommend appropriate maintenance based on vehicle needs and manufacturer guidelines.
• Coordinate with technicians, parts, and other departments to keep repairs moving efficiently.
• Follow up with customers to build long-term relationships.
• Maintain accurate records and documentation.
• Deliver high customer satisfaction while meeting department goals

Skills

Customer service

Communication

Organizational skills

Follow-up

Sales-minded

Valid driver’s license

Job description

Sheboygan Auto Group is seeking an experienced Automotive Service Advisor to greet customers, document service needs, and communicate repair recommendations. You will work closely with technicians to keep the service drive moving and ensure a smooth, professional customer experience.

The role offers performance-based compensation with an earning potential up to $100,000+ annually, plus benefits and training.