Early Morning Retail Associate - Customer Service

Michaels; Oceanside (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels Oceanside, NY is hiring retail team members to help customers, locate products, and provide fast checkout. You will unload trucks, stock shelves, maintain visual standards, and support store recovery to keep products in stock.

The role emphasizes customer service, willingness to learn, and adherence to SOPs. Experience in retail or customer service preferred; ability to stand long hours, lift boxes, and work varied shifts including nights and weekends.

Qualifications

• Retail or customer service experience preferred.
• Ability to provide friendly, efficient service to customers.
• Ability to explain rewards program and credit options to customers.
• Willingness to learn and follow SOPs and company policies.

Responsibilities

• Assist customers in finding products and answering questions.
• Provide fast, friendly checkout with accurate cash handling.
• Promote and enroll customers in Rewards program and Private Label Credit Cards.
• Support Omni channel processes (BOPIS and Ship From Store).
• Unloading trucks, stocking merchandise, and maintaining planograms.
• Maintain in-stock levels and complete merchandise recovery and go-back processes.
• Support shrink, safety programs, and adherence to SOPs.

Skills

Customer service

Cash handling

Sales

Store operations

Tools

BOPIS knowledge

SFS knowledge

Job description

Michaels Oceanside, NY is hiring retail team members to help customers, locate products, and provide fast checkout. You will unload trucks, stock shelves, maintain visual standards, and support store recovery to keep products in stock.

The role emphasizes customer service, willingness to learn, and adherence to SOPs. Experience in retail or customer service preferred; ability to stand long hours, lift boxes, and work varied shifts including nights and weekends.