Early Morning Retail Associate — Customer Experience Pro

The TJX Companies, Inc.; City of Yonkers (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Yonkers, NY is seeking a retail associate to deliver a highly satisfied customer experience across TJ Maxx stores.

You will engage with customers, maintain a clean store environment, and support operational standards while cross-training across store areas to meet business needs. Responsibilities include processing purchases, promoting credit and loyalty programs, and participating in safety and loss prevention activities.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. in Yonkers, NY is seeking a retail associate to deliver a highly satisfied customer experience across TJ Maxx stores.

You will engage with customers, maintain a clean store environment, and support operational standards while cross-training across store areas to meet business needs. Responsibilities include processing purchases, promoting credit and loyalty programs, and participating in safety and loss prevention activities.