Early-Morning Breakfast Attendant & Guest Experience Lead

TownePlace Suites Harmaville; Pittsburgh (Allegheny County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k)

Employee discounts

Referral bonus $250

DailyPay

Job summary

TownePlace Suites Harmaville is seeking friendly staff to support early-morning breakfast service and front-of-house duties. You will prep the food, greet guests, restock supplies, and maintain a clean dining area to ensure a smooth breakfast experience.

The role emphasizes guest satisfaction, a professional team environment, and opportunities to advance within the hotel. Training focuses on brand standards and exceptional service during morning shifts.

Qualifications

• Knowledge of guest service and satisfaction.
• Strong verbal and written communication.
• Able to work in a team environment and lead workstreams.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and hotel features.
• Monitor guest satisfaction and work to improve scores.
• Greet arriving guests and acknowledge them.
• Anticipate guests' needs and ensure a pleasant stay.
• Promote breakfast options per brand standards.
• Prep food, clean, restock, and greet guests during shift.

Skills

Highly organized

Excellent communication

Team leadership

Basic math

Computer skills

Job description

TownePlace Suites Harmaville is seeking friendly staff to support early-morning breakfast service and front-of-house duties. You will prep the food, greet guests, restock supplies, and maintain a clean dining area to ensure a smooth breakfast experience.

The role emphasizes guest satisfaction, a professional team environment, and opportunities to advance within the hotel. Training focuses on brand standards and exceptional service during morning shifts.