Early Learning Program Certification Representative

Commonwealth Of Pennsylvania; Scranton (Lackawanna County); On-site; USD 61,000 - 92,000; Full time

Job summary

Commonwealth Of Pennsylvania in Scranton, PA is seeking an Early Learning Program Certification Representative to support safe, healthy child care across the Northeast Region. You will work directly with providers to help them understand requirements and strengthen their programs.

This role focuses on inspections, guidance, and applying regulatory requirements to ensure safe environments. Full-time, 37.5 hours weekly, travel may be frequent, telework not available, and salary is as posted.

Responsibilities

• Public Guidance: Respond to inquiries about certification issues, technical requirements, orientation details, and assigned phone calls
• Facility Inspection: Investigate compliance for applications, inspections, unannounced monitoring, and complaints
• Certification Follow-Up: Complete inspection reports, determine compliance, prepare documents, support sanctions, and testify when needed
• Agency Collaboration: Participate in work groups, assist with policy reviews, support training and development initiatives, and represent regulatory positions
• Program Support: Use electronic systems, prepare letters, update provider profiles, and incorporate CCW data into inspection activities

Job description

Salary: $60,538.00 - $92,010.00 Annually

Location: Lackawanna County, PA

Job Type: Civil Service Permanent Full-Time

Job Number: CS-2026-58570-43601

Department: Department of Human Services

Division: HS Nrthest Rgnl Off CD

Opening Date: 09/17/2026

Closing Date: 10/1/2026 11:59 PM Eastern

Job Code: 43601

Position Number: 50482968

Union: SEIU Local 668

Bargaining Unit: F4

Pay Group: ST07

Bureau / Division Code: 00211827

Bureau / Division: Bureau of Certification Services / Northeast Regional Office of Child Development

Worksite Address: 100 Lackawanna Avenue

City: Scranton, Pennsylvania

Zip Code: 18503

Contact Name: Abigail O'Shura

Contact Email: [e-mail]

THE POSITION

The Early Learning Program Certification Representative with the Department of Human Services (DHS) offers an exciting chance to support safe, healthy child care across the Northeast Region. This role lets you work directly with providers to help them understand requirements and strengthen their programs. Your guidance plays a major part in creating environments where children learn and grow. This position provides purpose, momentum, and opportunities to build your professional skills.

DESCRIPTION OF WORK

This role focuses on inspecting child care facilities, supporting operators, and applying regulatory requirements to ensure safe and compliant environments. As a Early Learning Program Certification Representative, you will perform the following duties:

• Public Guidance: Respond to inquiries about certification issues, technical requirements, orientation details, and assigned phone calls
• Facility Inspection: Investigate compliance for applications, inspections, unannounced monitoring, and complaints
• Certification Follow-Up: Complete inspection reports, determine compliance, prepare documents, support sanctions, and testify when needed
• Agency Collaboration: Participate in work groups, assist with policy reviews, support training and development initiatives, and represent regulatory positions
• Program Support: Use electronic systems, prepare letters, update provider profiles, and incorporate Child Care Works (CCW) data into inspection activities

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Travel may be frequent, including overnight stays. Travel expenses are reimbursed.
• You will have the ability to be home headquartered after six months on the job.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.