Early Intervention Service Coordination Director

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 90,000 - 120,000; Full time

Job summary

Montgomery County Pennsylvania is seeking an EI Service Coordination Director to oversee the Early Intervention Service Coordination Office, supervise staff, and ensure compliance with state and federal mandates. You will lead policy development, staff training, and performance evaluations across multiple teams.

The role requires strong supervisory and administrative skills, collaboration with providers, and participation in due process hearings as needed.

Qualifications

• Bachelor’s degree with 12 college credits in early intervention, early childhood, special education, or related fields.
• Three years of professional level experience in the Early Intervention system and one year in a supervisory capacity.
• Any equivalent combination of experience and training.

Responsibilities

• Provide direct supervision to 3 Casework Supervisors, 24 EI service coordinators and 3 clerical staff.
• Develop, implement and monitor internal policies and procedures for County, State and Federal requirements.
• Deliver training to staff and perform performance evaluations.
• Interface with providers to resolve service delivery issues and ensure compliance.
• Present information to community and provider groups and collaborate with other health services.
• Participate in administrative meetings and due process hearings as needed.
• Monitor Individual Family Service Plans and ensure timely assessments and services.

Skills

Develop and coach

Motivate others

Delegate assignments

Lead teams

Strategic planning

Decision making

Diplomatic handling

Prioritization

Meeting facilitation

Problem solving

Analytical skills

Stakeholder relationships

Communication skills

Conflict mediation

Education

Bachelor’s degree with 12 college credits in EI or related fields

Three years professional EI experience and one year supervisory

Job description

The EI Service Coordination Director performs senior level work of an independent, supervisory and administrative nature. Responsibilities involve the day-to-day operations of the Early Intervention Service Coordination Office providing service to eligible children and families, provide direct supervision and completes performance evaluations for 3 Casework Supervisors, 24 EI service coordinators and 3 clerical staff. The EI SC Director is responsible to assist with the development and implementation of policies and procedures related to all County, State and Federal requirements and mandates. Knowledge and understanding of County, State and Federal laws are imperative.

• Provides direct individual supervision to Casework Supervisors. Provides regularly scheduled group supervision to 24 service coordinators for ongoing work performance to ensure relevant policies and procedures are being reviewed and implemented.
• Training is provided individually and, in a group, to promote the development of the service coordinators and expand their knowledge of the Early Intervention service system as per County, State and Federal regulations, policy and procedures.
• The EI SC Director is responsible for the development, implementation and monitoring of an internal training plan.
• Ensures that waiver information for each waiver-funded eligible child is complete, accurate and in compliance with State announcements. Providing effective oversight results in Waiver compliance and successful audits and ensures participation of Federal funds to support the Early Intervention system.
• Interface with providers to resolve problems and concerns regarding individual/family service delivery or procedural issues.
• Responsible for providing informational presentations to community and provider groups.
• Collaboration with other Health & Human Services Service Systems to better coordinate and maximize services for infants & toddlers and their families.
• Participate in Administrative Meeting and/or Due Process Hearings to address families formal complaints.
• The EI Director is responsible for monitoring the activities to assure that the Individual Family Service Plans are complete according to the State regulations. Quarterly review of case files assures required documentation of timely assessment of needs, services implementation and that follow through and monitoring of services are complete according to State regulations and county policy and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MUST MEET ONE OF THE FOLLOWING CRITERIA

• Bachelor’s degree which includes 12 college credits in early intervention, early childhood, special education, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology or other comparable social sciences; and
• Three years of professional level experience in the Early Intervention system and one year in a supervisory capacity; or
• Any equivalent combination of experience and training.

Management Skills

• Develop and coach others.
• Motivate and influence others.
• Delegate assignments and empower others to carry out those assignments.
• Lead and motivate teams.
• Develop short- and long-range plans.
• Make timely and sound decisions.
• Handle sensitive situations diplomatically.
• Prioritize and organize multiple tasks and responsibilities.
• Run meetings effectively.
• Exhibit exceptional problem-solving and analytical skills.

Interpersonal Skills

• Build relationships with a diverse group of stakeholders and community organizations.
• Foster open communication.
• Interact with teams effectively.
• Manage and mediate conflict.
• Exhibit exceptional listening skills and verbal and written communication skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.