EAP Care Coordinator: Intake, Referrals & Wellness

Weill Cornell Medicine; New York (NY); Sur place; USD 73 600 - 85 000; Plein temps

Résumé du poste

A prominent educational institution in New York seeks a Care Coordinator for its Employee Assistance Program. The role involves conducting telephonic assessments, making referrals to counselors, creating wellness content, and managing staff schedules. Candidates should possess a Master's degree and have a background in care management or coordination. Strong skills in customer service and proficiency in software like Word, Excel, and PowerPoint are required. A collaborative environment awaits qualified applicants.

Qualifications

• LMSW, LMHC or other entry-level licensed Master's-level clinician.
• Experience with principles of Care Management and Care Coordination a plus.
• Ability to take on projects as assigned by the Clinical Director.

Responsabilités

• Conduct telephonic intakes with clients for the EAP.
• Document all client contacts in EMR software.
• Provide referrals to non-EAP company-sponsored benefits.
• Create wellness content for EAP training programs.

Connaissances

Customer service focus

Organization skills

Research skills for wellness topics

Formation

Master's Degree

Outils

Word

Excel

PowerPoint

EAP software

Visio

Description du poste

A prominent educational institution in New York seeks a Care Coordinator for its Employee Assistance Program. The role involves conducting telephonic assessments, making referrals to counselors, creating wellness content, and managing staff schedules. Candidates should possess a Master's degree and have a background in care management or coordination. Strong skills in customer service and proficiency in software like Word, Excel, and PowerPoint are required. A collaborative environment awaits qualified applicants.