Eagle STAR/PACE Production Support Analyst - Full Time Role

Saransh Inc; Newark (NJ); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Saransh Inc. is seeking an Eagle STAR/PACE Production Support Analyst in Newark, NJ.

This hybrid role requires 3–5+ years of experience supporting Eagle STAR and Eagle PACE platforms, with strong SQL and data-analysis skills to ensure accurate portfolio accounting and performance measurement. You will collaborate with Operations, Portfolio Management, Compliance, and Technology teams to resolve issues, perform root-cause analysis, and support month-/quarter-/year-end activities in a production

Qualifications

• 3–5+ years of experience supporting Eagle STAR/Eagle PACE platforms.
• Strong understanding of investment accounting and performance measurement concepts.
• Experience with portfolio accounting, security master data, corporate actions, pricing, and reconciliations.
• Strong SQL and data-analysis skills.
• Knowledge of Oracle or other relational databases.
• Experience supporting production environments and critical business processes.

Responsibilities

• Provide day-to-day production support for Eagle STAR and Eagle PACE.
• Monitor and resolve accounting, performance, pricing, and data quality issues.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Investigate and resolve reconciliation breaks involving positions, cash, and performance results.
• Collaborate with Operations, Performance, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform data analysis and root-cause investigations using SQL and Eagle tools.
• Assist with month-end, quarter-end, and year-end processing activities.
• Coordinate with client Eagle support on vendor issues, upgrades, and enhancements.
• Maintain operational procedures, support documentation, and knowledge-sharing materials.

Skills

Eagle STAR

Eagle PACE

SQL

Data analysis

Relational databases

Production support

Tools

Oracle

Job description

Role: Eagle STAR/PACE Production Support Analyst

Location: Newark, NJ (Hybrid - 3 days a week onsite)

Job Type: Full Time

Interview Process

Total 3 rounds of interview (incl. 1 client round)

Key Responsibilities

• Provide day-to-day production support for Eagle STAR and Eagle PACE.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Investigate and resolve reconciliation breaks involving positions, cash, and performance results.
• Partner with Operations, Performance, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform data analysis and root cause investigations using SQL and Eagle tools.
• Support month-end, quarter-end, and year-end processing activities.
• Coordinate with client's Eagle support on vendor issues, upgrades, and enhancements.
• Maintain operational procedures, support documentation, and knowledge-sharing materials.

Required Qualifications

• 3-5+ years of experience supporting Eagle STAR, Eagle PACE platforms.
• Strong understanding of investment accounting and performance measurement concepts.
• Experience with portfolio accounting, security master data, corporate actions, pricing, and reconciliation processes.
• Strong SQL and data analysis skills.
• Knowledge of Oracle or other relational databases.
• Experience supporting production environments and critical business processes.